Customer Care Associate

1 month ago


Thiruvananthapuram Kerala, India LILO Full time

Job Title: Customer Care Associate - Voice Process (English)

Location: Trivandrum

Company: LIVELOCAL E-COMM PRIVATE LIMITED (LILO)

Employment Type: Full-time, Rotational Shifts

Experience: Freshers Preferred

Joining: Immediate, within 15 days

**Responsibilities**:

- Handle inbound and outbound customer calls professionally and efficiently.
- Provide accurate and timely responses to customer inquiries.
- Resolve customer issues and concerns by offering appropriate solutions.
- Document interactions and maintain accurate records in our customer management system.
- Meet or exceed quality and productivity targets.
- Adapt to a rotational shift schedule, including night shifts if required.

**Requirements**:

- Freshers with a passion for customer service are welcome to apply.
- Excellent communication skills in English and Malayalam are required.
- Ability to handle customer calls with a positive attitude and patience.
- Must be willing to work in rotational shifts.
- Immediate joiners preferred (within 15 days).

If you are a fresher looking to start your career in customer service and meet the requirements, we encourage you to apply. Join us at LILO and be a part of our dynamic team

**Job Types**: Full-time, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Flexible schedule
- Provident Fund

Schedule:

- Rotational shift

**Education**:

- Bachelor's (preferred)

Work Location: In person

Expected Start Date: 24/10/2024



  • Thiruvananthapuram, Kerala, India Troper Tours Full time

    Company: Troper Tours Position: Reservation and Customer Care Executive Experience: Minimum 1 Year Qualification: Graduate Computer Knowledge: Proficient Languages: English and Hindi Troper Tours is expanding its team, and we're looking for a dedicated reservation and customer care executive to join our journey. Key Responsibilities: Manage...


  • Thiruvananthapuram, Kerala, India Troper Tours Full time

    Company: Troper Tours Position: Reservation and Customer Care Executive Experience: Minimum 1 Year Qualification: Graduate Computer Knowledge: Proficient Languages: English and Hindi Troper Tours is expanding its team, and we're looking for a dedicated reservation and customer care executive to join our journey. Key Responsibilities: Manage...


  • Thiruvananthapuram, Kerala, India Travancore Tubes Full time

    Travancore Tubes is the first venture of the Goodwill Group engaged in the wholesale distribution of complete plumbing solutions of premium brands since its incretion in 1990. It is Located at NCC Road, Ambalamukku, Thiruvananthapuram. Exceptional standards of quality products being distributed, backed with higher degree of customer satisfaction have helped...

  • Process Associate

    5 months ago


    Valiyavila, Thiruvananthapuram, Kerala, India Neogen Care Full time

    _**Transforming US Healthcare : Seeking Process Associates!**_ - **About the role**_ At Ecorgy Solutions, we're transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Process Associates to drive exceptional BPO service and elevate our service delivery to...


  • Thiruvananthapuram, Kerala, India Transorze Information Processing Solutions Private Limited Full time

    **Job Description of Customer Care Executive** - Processing of enquiries received - Uploading the leads into ERP, regular follow-ups based on the scheduled date and updating status. - Sending mails, SMS and WhatsApp to interested students. - Call cold/warm leads (as provided) - Get students to walk-into the office - Daily reports to be sent to respective...

  • Process Associate

    5 months ago


    Valiyavila, Thiruvananthapuram, Kerala, India Neogen Care Full time

    _**Transforming US Healthcare : Seeking Process Associates!**_ - **About the role**_ At Ecorgy Solutions, we're transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Process Associates to drive exceptional BPO service and elevate our service delivery to...

  • Process Associate

    5 months ago


    Valiyavila, Thiruvananthapuram, Kerala, India Neogen Care Full time

    _**Transforming US Healthcare : Seeking Process Associates!**_ - **About the role**_ At Ecorgy Solutions, we're transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Process Associates to drive exceptional BPO service and elevate our service delivery to...


  • Kochi, Kerala, India Affable Management Services Full time

    **CUSTOMER CARE ASSOCIATE (Degree Fresher), Kochi** Looking for a dedicated and energetic Customer care executive who is responsible to interact with customers and assist them with financial services **Qualification**: - Any Graduates with sound communication skills in Hindi, Malayalam and English. - Should be confident, Smart and a Person with a highly...


  • Thiruvananthapuram, Kerala, India Transorze Information Processing Solutions Private Limited Full time

    **Job Description of Customer Care Executive** - Processing of enquiries received - Uploading the leads into ERP, regular follow-ups based on the scheduled date and updating status. - Sending mails, SMS and WhatsApp to interested students. - Call cold/warm leads (as provided) - Get students to walk-into the office - Daily reports to be sent to respective...


  • Thiruvananthapuram, Kerala, India Transorze Solutions Full time

    Processing of enquiries received - Uploading the leads into ERP, regular follow-ups based on the scheduled date and updating status. - Sending mails, SMS and Whatsapp to interested students. - Call cold/warm leads (as provided) - Get students to walk-into the office - Daily reports to be sent to respective heads as per format - Counsel students (from all...


  • Kochi, Kerala, India Affable Management Services Full time

    **Customer Care Associate**, 1+yr exp, financial services industry, Kochi We are looking for a dedicated and energetic Customer care executive Understanding of the SIP, Insurance, Mutual Funds etc Interact with customers and assist them with financial services **Qualification**:Any Graduates with sound communication skills in Hindi, Malayalam and...


  • Kochi, Kerala, India Affable Management Services Full time

    We are looking for a dedicated and energetic Customer care executive Understanding of the SIP, Insurance, Mutual Funds etc Interact with customers and assist them with financial services Qualification: Any Graduates with sound communication skills in Hindi, Malayalam and English. Should be confident, Smart and a Person with a highly positive...


  • Thiruvananthapuram, Kerala, India Neogen Care Full time

    **Responsibilities**: - Answer incoming phone calls in a timely and efficient manner. - Schedule and coordinate appointments in the practice management system for patients and clinical staff. - Provide information, directions, and assistance to physicians, patients, their families, and vendors. - Collaborate with the healthcare team to support patient care...


  • Thiruvananthapuram, Kerala, India Neogen Care Full time

    **Responsibilities**: - Answer incoming phone calls in a timely and efficient manner. - Schedule and coordinate appointments in the practice management system for patients and clinical staff. - Provide information, directions, and assistance to physicians, patients, their families, and vendors. - Collaborate with the healthcare team to support patient care...

  • Customer Service

    5 months ago


    Thiruvananthapuram, Kerala, India Neogen Care Full time

    _**Seeking an Aggressive Customer Service - Quality Assurance Manager to Enhance Our Healthcare BPO Operations!**_ **About Us**: At Ecorgy Solutions, we're transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Quality Assurance Managers to drive...


  • Thiruvananthapuram, Kerala, India ONE SHOPPY Full time

    **COMPANY NAME** **:ONE SHOPPY** **COMPANY PROFILE**: We are basically a Telemarketing company dealing with many products and having distribution in every district. Our main office is at Vanross junction, Trivandrum. **Designation** - Telecaller/Customer care Executives **Package** -8000+ inc.(for 1stmonth) -10,000 + inc.(2ndmonth onwards) **Gender -...


  • Thiruvananthapuram, Kerala, India ONE SHOPPY Full time

    **COMPANY NAME** **:ONE SHOPPY** **COMPANY PROFILE**: We are basically a Telemarketing company dealing with many products and having distribution in every district. Our main office is at Vanross junction, Trivandrum. **Designation** - Telecaller/Customer care Executives **Package** -8000+ inc.(for 1stmonth) -10,000 + inc.(2ndmonth onwards) **Gender - **...


  • Kottayam, Thiruvananthapuram, Kerala, India Kairali Ford Full time

    We are Hiring Customer Care Executive 0-1 year Experience required in Automobile field. Freshers can also applied. Pay: From ₹12,500.00 per month **Benefits**: - Health insurance - Provident Fund Supplemental pay types: - Performance bonus **Education**: - Diploma (preferred) **Experience**: - Technical support: 1 year (preferred) - total work:...


  • Kottayam, Thiruvananthapuram, Kerala, India Kairali Ford Full time

    We are Hiring Customer Care Executive 0-1 year Experience required in Automobile field. Freshers can also applied. Pay: From ₹12,500.00 per month **Benefits**: - Health insurance - Provident Fund Supplemental pay types: - Performance bonus **Education**: - Diploma (preferred) **Language**: - Hindi (preferred) - English (preferred) Work...

  • Customer Care Exe

    5 months ago


    Thiruvananthapuram, India PARKA HOMES Full time

    Greetings from PARKA HOMES !! We are looking for a Customer Care Exe for our Nanthancode Office. The qualification and other criteria are mentioned below: - 1 )Any Graduates with Good communication skills (especially in English) 2 )1-2 Years experience as a Customer care exe. with Builders. 3) Immediate joiners will be preferred. **Salary**:...