Telecaller/customer Care Executive
6 months ago
**COMPANY NAME** **:ONE SHOPPY**
**COMPANY PROFILE**:
We are basically a Telemarketing company dealing with many products and having distribution in every district. Our main office is at Vanross junction, Trivandrum.
**Designation** - Telecaller/Customer care Executives
**Package** -8000+ inc.(for 1stmonth) -10,000 + inc.(2ndmonth onwards)
**Gender - **Both Males & Females
**Age limit
- **18 to 30 years
**Location** - Vanross junction (Bakery junction), Ottukuzy Road,Opp. Variety marbles.
**Roles & Responsibilities**
- Listen to customers concerns, issues and questions
- Resolve to customers concerns and answer customers questions to your best ability
- Maintain a positive attitude and calmly respond to customers’ complaints
- Open new customer accounts
- Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise
- Recommend possible products to meet the customers’ needs
- Refer issues and questions to managers if necessary
- Prepare product and customer reports by gathering data collected during customer interactions
**Preferred Skills**
- Good verbal skills in malayalam
- Quick learners who can understand our business requirements
- Qualification - 10thpass /Plus 2
**Note: Immediate Joiners & freshers are preferred on priority basis**
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹8,086.00 - ₹10,000.00 per month
Schedule:
- Day shift
- Morning shift
**Education**:
- Secondary(10th Pass) (preferred)
Work Location: In person
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