Client Relationship Officers
6 months ago
9:30 PM to 6:30 AM
**Job location**:Elippode, Trivandrum**:
**Experience **:Prior experience in English Voice Processing.**:
**Qualification**:Any Degree**:
**Job Description **:**Requirements**:
***
***:
- **Proven experience of 1-5 years in English Voice Processing.****:
- **To support the healthcare team in providing and assisting the patient with his/her care needs in collaboration with all healthcare providers.****:
- **Job duties include answering incoming phone calls in a timely and efficient manner.****:
- **Schedules and coordinates appointments in the practice management system for patients and clinical staff.****:
- **You will provide information, directions and any other assistance to physicians, patient, family of the patients and vendors.****:
- **Excellent telephonic skills, demonstrating professionalism, enthusiasm, competence, and friendliness.****:
- **Excellent detail orientation, with attention to accuracy, completeness, timeliness; exceptional recall and memory.****:
- **Excellent multi-tasking, organizational skills, and time management skills.****:
- **Excellent communication skills: the ability to use verbal, written, listening and retention skills to accomplish tasks and instruct others.****:
- **Excellent problem-solving skills: to effectively combine great communication skills with analysis, curiosity and creativity.****:
- **A strong customer service orientation, driven by an ability to empathize with our clients****:
- **Willingness to work night shift (9:30 PM to 6:30 AM) at our Elippode office premises in Trivandrum.****:
***Benefits of Joining**:
*** Joining Ecorgy Solutions offers exposure to a dynamic healthcare environment, providing opportunities for professional growth and development in the field. We value your commitment to excellence and offer a supportive work culture.**
*** Benefits Include: EPF, ESI or Group Mediclaim policy after 6 months of joining and Gratuity; Rewards & growth based upon performance; professional development opportunities; training and mentorship programs.
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