Customer Service Coordinator

Customer service: Respond to customer inquiries, resolve complaints, and follow up with clients to ensure satisfaction Relationship building: Develop and maintain relationships with customers and service providers Service delivery: Plan and coordinate the delivery of services Service evaluation: Evaluate service levels and implement improvement tactics...

Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer interactions, transactions, comments, and complaints. - Communicating and coordinating with colleagues as...

Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer interactions, transactions, comments, and complaints. - Communicating and coordinating with colleagues as...

Rentokil Initial is a leading international business services company with over 35,000 employees across 70 countries. Our mission is to protect people and enhance lives by providing expert services in pest control, hygiene, and other areas.We are committed to investing in our employees' growth and development, fostering a culture of innovation, science, and...

Develop and implement customer service policies and procedures. - Manage and train the customer support team. - Respond to customer service issues in a timely manner. - Create effective customer service procedures, policies, and standards. - Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis. - Implement an...

**Resolving Complaints**: Address and resolve customer complaints efficiently. - **Record Keeping**: Maintain records of customer interactions, transactions, comments, and complaints. - **Communication**: Coordinate with internal departments to ensure customer needs are met. - **Product Knowledge**: Maintain a thorough understanding of the company’s...

### Job Title: Pharmacy Customer Service Representative - #### Job Summary: - The Pharmacy Customer Service Representative provides exceptional service to customers in a pharmacy setting by assisting with their medication needs, answering inquiries, and ensuring a smooth and efficient flow of pharmacy operations. - #### Key Responsibilities: - **Customer...

Resolving customer issues Gathering and analyzing customer feedback Maintaining customer records Training and supporting new customer service representatives Monitoring key performance indicators (KPIs) Collaborating with other departments Developing and updating customer service policies and procedures **Job Types**: Full-time, Fresher Pay: ₹20,000.00 -...

**Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...

Resolve customer complaints and issues. - Address customer complaints. - Closely follow company policies and procedures. - Developing and maintaining customer relationship. - Offer excellent customer service. **Job Types**: Full-time, Fresher Pay: ₹14,500.00 - ₹22,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Monday...

Assess the service needs of clients and connect them with the correct provider - Create and maintain a directory of service providers and resources - Create and maintain a database of clients and client needs - Assess client issues and provide recommendations to fix problems - Ensure each client is given the necessary services and follow up to fill ongoing...

Attending customer service team meetings. - Continued learning of the company’s products. - Assisting customers with refunds or cancellations. - Completing administrative tasks. - Handling service issues. - Proactive questioning/asking for feedback from customers. - Committed, to meeting agreed deadlines with customers. **Job Types**: Full-time,...

Role Definition : Taking Ownership of Achieving Assigned Objectives **PRIMARY RESPONSIBILITIES** Effective Time Management Post Order Processing Efficient handling of Customer Complaints / Feedback Efficient Coordination with Service Team High Level of Inter Departmental Coordination & Co-operation **GENERAL RESPONSIBILITIES** Responsible for Order...

Develop, implement, and oversee health programs or services - Coordinate outreach activities, health education, or prevention programs. - Act as a liaison between the health services team, and external partners. - Coordinate staff, volunteers, and other resources to support program goals. - Organize training for staff, volunteers, or community members. -...

**Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...

Supervising a team of customer support professionals. - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Creating procedures and policies for effective customer service. - Planning how to train customer support professionals. - Standardizing the customer service delivery of an organization. - Tracking...

Certainly! Here’s a comprehensive job description for a Customer Service Officer position, which can be tailored to fit the specific needs of your organization or industry: - **Job Title: Customer Service Officer**: - **Location**: [Insert Location] - **Department**: [Insert Department] - **Reports To**: [Insert Reporting Manager's Title] - **Position...

Supervising a team of customer support professionals. - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Creating procedures and policies for effective customer service. - Planning how to train customer support professionals. - Standardizing the customer service delivery of an organization. - Tracking...

A Customer Service Representative is the first point of contact for any customer who has a question or an issue with a product or service the company sells. Listen to customer concern's, issues and questions. Resolve customer concern's and answer the customer questions to your best ability. Strong listening, Communicating and customer service skill **Job...

Anticipate customer needs by studying services, products, and proper customer processes and procedures - Have full working knowledge of the service associate handbook in order to respond to every customer inquiry with confidence - Record all customer and end-user calls in order to improve service and products provided by the company - Monitor customer...