Customer Service Coordinator
3 months ago
Managing a team of customer service employees.
- Maintaining compliance with policies and procedures.
- Offering excellent customer service.
- Displaying extensive product knowledge.
- Overseeing the work of every employee in your team.
- Promoting the vision of the organization.
- Conducting quality assurance surveys with customers and reporting findings to the staff.
- Handling customer complaints brought to your attention.
- Conducting regular training sessions with the team.
- Motivating the team to perform at their best.
**Job Types**: Full-time, Permanent, Fresher, Internship
Pay: ₹18,000.00 - ₹24,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Paid sick time
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Pimpri-Chinchwad, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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