Service Coordinator
5 months ago
Role Definition : Taking Ownership of Achieving Assigned Objectives
**PRIMARY RESPONSIBILITIES**
Effective Time Management Post Order Processing
Efficient handling of Customer Complaints / Feedback
Efficient Coordination with Service Team
High Level of Inter Departmental Coordination & Co-operation
**GENERAL RESPONSIBILITIES**
Responsible for Order Process Management
Offer Submission
Clarifying Order Terms
Finalizing Commercial offer with Principal/ Factory / Stores
Clarification on PO from Sales/ Customer
Dispatch Management
Payment Collection & Recovery
**Responsible for Software data entry & MIS**
Responsible for keeping Data up-to-date on the system
Verification of data for correctness
**Responsible for Coordination of Machine Installation**
Follow up for information of machine landing at port
Get clarification wherever necessary
Updates to all concerned people/ department
Custom clearance co-ordination
**Responsible for Follow up for Readiness of site for Installation**
Follow schedule, process of installation
Follow up for readiness of site of installation of Machine
Coordinate with Service Engineer / manager for preparation of site.
Responsible for Co-ordination Deputation of engineer for installation
**Responsible for Efficiently handling & handing over service / complaint details to Engineers**
Attend Service Calls from Customers with high proficiency
Provide telephonic support through Service Engineer
Co -ordination of Engineers for AMC visits, breakdown visits
Coordination of Engineers for Travelling all over India as per requirement of service calls
Excellent Customer Interaction & Relation Building
**Responsible for Coordinating for logistics of Spares**
Documentation of Logistics
Delivery Follow up of Spares
Payment follow up & Recovery
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 7400185158
-
Service Coordinator
3 months ago
Virar, Mumbai, Maharashtra, India PT Ecological Service Pvt Ltd Full time1. To Manager the following KEY RESULT AREAS: (mention KPI and specific targets) A. Schedule service visits, maintenance activities, B. Assign service technicians to specific tasks and projects. C. Ensure that all service activities comply D. quality checks and inspections verify proper operation 2. To Facilitate/Coordinate following activities: A. To...
-
Service Coordinator
4 weeks ago
Virar, Mumbai, Maharashtra, India PT Ecological Service Pvt Ltd Full time1. To Manager the following KEY RESULT AREAS: (mention KPI and specific targets) A. Schedule service visits, maintenance activities, B. Assign service technicians to specific tasks and projects. C. Ensure that all service activities comply D. quality checks and inspections verify proper operation 2. To Facilitate/Coordinate following activities: A. To...
-
Service Coordinator
2 weeks ago
Mumbai, Maharashtra, India Excel Electro Industries & Leasing Pvt Ltd Full timeJob title - Service Coordinator Qualification - Graduated or equivalent Degree/Diploma Language known - English & Hindi(Must) Job location - Churchgate Experience - 2 to 5 yrs The Service Coordinator manages the schedules and day to day operations of all the Technical Service Personnel. He/She must be able to manage Technical Service Personnel in a...
-
Service Coordinator
5 months ago
Mumbai, Maharashtra, India World Traders Mfg.co Full timeThe Service Coordinator manages the schedules and day to day operations of all the Technical Service Personnel. He/She must be able to manage Technical Service Personnel in a professional manner. The work environment is fast paced and the Coordinator will need to be able to make quick and sound decisions. The Coordinator is responsible for working in tandem...
-
Service Coordinator
2 months ago
Mumbai, Maharashtra, India Accurex Biomedical Pvt. Ltd. Full time**Job Title - ** Service Coordinator **Location - **Mahim **Job Overview** -We are actively looking for a dynamic Service Coordinator to join our team. The service coordinator should have good communication. **Key Responsibilities -** Experience in a similar role (service coordination, customer service, etc.) Familiarity with industry-specific software...
-
Service Coordinator
2 months ago
Mumbai, Maharashtra, India Accurex Biomedical Pvt. Ltd. Full time**Job Title - ** Service Coordinator **Location - **Mahim **Job Overview** -We are actively looking for a dynamic Service Coordinator to join our team. The service coordinator should have good communication. **Key Responsibilities -** Experience in a similar role (service coordination, customer service, etc.) Familiarity with industry-specific software...
-
Service Coordinator
5 months ago
Mumbai, Maharashtra, India Freakruit Talenthub LLC Full time**KEY RESULT AREA - SERVICE COORDINATOR** **Role Definition : Taking Ownership of Achieving Assigned Objectives** **PRIMARY RESPONSIBILITIES** Effective Time Management Post Order Processing Efficient handling of Customer Complaints / Feedback Efficient Coordination with Service Team High Level of Inter Departmental Coordination &...
-
Service Coordinator
5 days ago
Mumbai, Maharashtra, India ACCUREX BIOMEDICAL PRIVATE LIMITED Full time**Service Coordinator** **Job Location**:Mumbai - Mahim **Job Type**:Full Time **Qualification**:Bachelor's degree **Experience**:1 - 2 Years **Job Overview** We are actively looking for a dynamic Service Coordinator to join our team. The service coordinator should have good communication. **Key Responsibilities** - Experience in a similar role (service...
-
Service Coordinator
1 week ago
Mumbai, Maharashtra, India ACCUREX BIOMEDICAL PRIVATE LIMITED Full time**Service Coordinator** **Job Location**:Mumbai - Mahim **Job Type**:Full Time **Qualification**:Bachelor's degree **Experience**:1 - 2 Years **Job Overview** We are actively looking for a dynamic Service Coordinator to join our team. The service coordinator should have good communication. **Key Responsibilities** - Experience in a similar role (service...
-
Service Coordinator
6 months ago
Mumbai, Maharashtra, India goma proceess technologies pvt ltd Full timeService Coordinator: - Handle client inquiries and complaints about the company's products and services - Advocate for adequate, timely and cost-effective services - Respond to any issues that occur during the delivery of services - Coordination with Service engineers - Excellent communication and interpersonal skills **Salary**: ₹15,000.00 -...
-
Service Coordinator
2 months ago
Mumbai, Maharashtra, India Dixit Infotech Services Pvt. Ltd Full timeRequired IT Service coordinator with 2 to 3 yrs exp - Degree with IT stream - Incident/service request knowledge. - Knowledge of ticketing tools - Strong mail communication - Coordination with branch engineers for call closures/activity - Knowledge of SLA/priority calls/VIP calls - Summit ticketing tool knowledge as additional advantage - Vendor...
-
Service Coordinator
5 days ago
Mumbai, Maharashtra, India OnsiteGO Full time**Role**: We are looking for a Service Coordinator with strong knowledge of smartphones, laptops, and tablets to manage service requests and ensure timely resolutions in After Sales Service industry. - Coordinate and monitor service requests, ensuring timely resolution and adherence to SLAs. - Act as a liaison between customers, vendors, and internal teams...
-
Service Coordinator
6 months ago
Mumbai, Maharashtra, India SCHILLER Healthcare Full time**Experience**: 0 - 2 Years. **Qualification**: B.E/ BSc IT/ BTech - Installation progress follow up (order, location, and allocation) - Regional Coordination (installation, repair, installation planning) - Documentation (sales order, installation repair, submission of AMC letter to customer trading) - MIS (weekly/ monthly report) - Installation progress...
-
Service Coordinator
5 months ago
Mumbai, Maharashtra, India Errorkart (OnlinetekSupportITsolution PVT LTD) Full timeWe are looking for an enthusiastic sales coordinator who will be assisting the sales department in all sorts of sales and enquiry-related works with full concentration and dedication. **Job description: - ** - Mainly responsible for liaising with the customers to understand their requirements --Preparing quotations of materials while servicing machines /...
-
Service Coordinator
5 months ago
Mumbai, Maharashtra, India GREENVOLUTION Full time**Responsibilities**: - Coordinate service requests from initiation to resolution, ensuring adherence to Service Level Agreements (SLAs). - Act as the primary point of contact between customers and the service center, providing timely updates and feedback. - Conduct aggressive follow-up with the service center to expedite resolution and closure of service...
-
Service Coordinator
5 days ago
Mumbai, Maharashtra, India OnsiteGO Full timeRole: Key Responsibilities: - Coordinate and monitor service requests, ensuring timely resolution and adherence to SLAs. - Act as a liaison between customers, vendors, and internal teams to resolve issues efficiently. - Maintain and update service delivery reports, trackers, and documentation for accurate record-keeping. - Monitor the progress of service...
-
Service Coordinator
5 months ago
Navi Mumbai, Maharashtra, India Happiest Solutions Full timeJD - Service Coordinator, Sanpada Mumbai No. of positions-1 Employment Type: Full Time Experience: Min 2 years or above in Industrial service coordination Qualification: Min Graduate (PG will be an added advantage) RESPONSIBILITIES: - Coordinate with customers/ Dealers for their service-related requests or complaints. - Assessing the service needs of...
-
Service Coordinator
6 months ago
Mulund, Mumbai, Maharashtra, India Hemant Surgical Industries Ltd Full timeService Coordinators **plan and coordinate the delivery of an organisation's services**. They build and maintain relationships with customers, working to continuously improve the level of service by ensuring that customer requirements and organisational service targets are met. **Experience in Healthcare sector required.** **Job Types**: Full-time,...
-
Service Coordinator
3 months ago
Navi Mumbai, Maharashtra, India Accupack Engineering Pvt Ltd Full timeJob Profile: 1. Coordinating with Customer and engineers for the installation, Preventive Maintenance of blister packaging machines and change parts 2. Planning of engineer’s site visit according to service requirement of customer. 3. Coordinate with Sr Manager for training plan and arrange the schedule of engineers. 4. Maintain documentation of service...
-
Service Coordinator
5 months ago
Borivali, Mumbai, Maharashtra, India Placement local Full timeDear all, We have urgent opening for Service coordinator for Packaging & Manufacturing company only for females Location: Borivali (East),Metro mall Working Days: Monday to Saturday Week Off: Every Sunday and 2nd & 4th Sat Time: 9:30 am to 6 pm Experience: 3 years or above CTC -4lpa PRIMARY RESPONSIBILITIES - Effective Time Management Post Order...