Service Coordinator

6 months ago


Mumbai Maharashtra, India Errorkart (OnlinetekSupportITsolution PVT LTD) Full time

We are looking for an enthusiastic sales coordinator who will be assisting the sales department in all sorts of sales and enquiry-related works with full concentration and dedication.

**Job description:

- **
- Mainly responsible for liaising with the customers to understand their requirements --Preparing quotations of materials while servicing machines / work and providing that material to the customer.
- Acting as the primary point of contact and delivering excellent service standards and advice to clients/customers for their inquiries, complaints, and other service-related issues.
- Co-coordinating with service engineer on Appointments schedule and updates.
- Providing pre-sales technical assistance and product education
- Giving daily calls to our service engineers and of checking and allocating them according to service issues. Tracking and closing service calls.
- Generation of the report of service calls and conveying it to the concerned department.
- Responsible for service calls, service payment follow up, deputing engineer as per AMC schedule.
- Establishing new, and maintaining existing, relationships with customers
- Persuading clients that a product or service will best satisfy their needs
- Offering after-sales support services
- Recording and maintaining client contact data

**Your Employer Details,**

Shruthi.V:
7899124354

**Salary**: ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Mumbai, Maharashtra (required)

Ability to Relocate:

- Mumbai, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91
7899124354


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