Service Coordinator
6 months ago
We are looking for an enthusiastic sales coordinator who will be assisting the sales department in all sorts of sales and enquiry-related works with full concentration and dedication.
**Job description:
- **
- Mainly responsible for liaising with the customers to understand their requirements --Preparing quotations of materials while servicing machines / work and providing that material to the customer.
- Acting as the primary point of contact and delivering excellent service standards and advice to clients/customers for their inquiries, complaints, and other service-related issues.
- Co-coordinating with service engineer on Appointments schedule and updates.
- Providing pre-sales technical assistance and product education
- Giving daily calls to our service engineers and of checking and allocating them according to service issues. Tracking and closing service calls.
- Generation of the report of service calls and conveying it to the concerned department.
- Responsible for service calls, service payment follow up, deputing engineer as per AMC schedule.
- Establishing new, and maintaining existing, relationships with customers
- Persuading clients that a product or service will best satisfy their needs
- Offering after-sales support services
- Recording and maintaining client contact data
**Your Employer Details,**
Shruthi.V:
7899124354
**Salary**: ₹25,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Mumbai, Maharashtra (required)
Ability to Relocate:
- Mumbai, Maharashtra: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91
7899124354
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