Hotel Reservation Executive
2 weeks ago
**Key Responsibilities**:
- Process and confirm reservations accurately and efficiently.
- Maintain up-to-date knowledge of Hotel room rates, special offers, and packages.
- Provide guests with detailed information about the hotel facilities and services.
- Resolve any reservation-related issues or discrepancies in a timely and professional manner.
- Coordinate with other departments to ensure guest requests and preferences are met.
- Maintain and update the reservation system with accurate guest information.
- Assist in developing and implementing strategies to increase bookings and revenue.
- Prepare reports on Hotel Booking activities.
**Requirements**:
- Proven experience in a hotel reservations, hotel booking or front desk role.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in reservation software, hotel booking software and Microsoft Office Suite.
- High level of accuracy and attention to detail.
- Ability to work flexible hours.
- Customer-oriented mindset with a passion for hospitality.
**Preferred Qualifications**:
- Degree or diploma in Hospitality Management or a related field.
- Experience with hotel booking portal
- Fluency in English/ Hindi/Local languages
Pay: ₹15,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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