Service Desk Support

**Location: Pune** **Employment Type: full-time** **Designation: L1 Service Desk Support** **Job Details**: Primary Skills - Must have **2-3 years** of experience in IT Service Desk - Helpdesk - Excellent communication with skills like **Active listening, empathy, technical proficiency & professionalism** (both verbal and written) - In-depth Technical...

Role : IT Service Desk (US Support) Experience : Min 2 years as a Global Service Desk Analyst Location : Pune, Hinjewadi Salary : Up to 6.5 LPA Education : Graduation Notice : Immediate Skills : Office 365, Troubleshooting, Configuration, ITIL, Change Management, Problem Management, Ticket Shift : Night shift (US Shift) Pay: Up to ₹650,000.00 per...

Role: Customer Support /Service Desk **Responsibilities**: - **Customer Support**_: - **International Voice Experience **is must. - **Excellent communication skills** to attend/resolve client issues on calls/chat/mail. - Analytical problem solvers who will understand issues and to resolve customer issues. - Problem solving skills and quick thinking to own...

**Role**: Customer Support /Service Desk **Responsibilities**: - **Customer Support**_: - **International Voice Experience **is must. - **Excellent communication skills** to attend/resolve client issues on calls/chat/mail. - Analytical problem solvers who will understand issues and to resolve customer issues. - Problem solving skills and quick thinking to...

Role : IT Service Desk Experience : Min 3 years of experience as a IT Service Desk Analyst (International) Location : Hinjewadi, Pune Salary : Up to 6 LPA Shift : Night Shift Skills : Office 365, Troubleshooting, Configuration, Blue Screen Error, Active Directory, Group Policy Notice : Immediate to 15 Days Pay: Up to ₹600,000.00 per...

**Job Title**:Service Desk Services-L1** **About Zensar**: Zensar is a digital solutions company helping organizations around the world achieve new thresholds of business performance. We work with clients in banking and financial services, hi-tech and manufacturing, insurance, consumer services, and more. We prepare our clients for sustainable success...

At Wipro, we are seeking a highly skilled Service Desk Analyst to join our team. As a key member of our IT support team, you will be responsible for providing exceptional customer service and technical support to our end-users.About the RoleWe offer a competitive salary range of $40,000 - $60,000 per annum, depending on experience, along with a comprehensive...

Greetings from TCS !!! TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there-s nothing that can stop us from growing together. Role: Service Desk Location: Ahmedabad/ Mumbai Experience Range: 4-7 years Educational Qualification : 15 Years of Full Time Education **Job...

What's this role about? **As IT SD & MIM Analyst, you will be responsible to solve client issues in an effective and timely manner as prescribed Service Level Agreement (SLA). If you thrive in a dynamic, collaborative workplace, Zensar provides an environment were challenged and inspired every single day. And if you relish the freedom to bring creative,...

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a...

Role : Global IT Service Desk Experience : Min 2 years as a Global IT Service Desk Analyst Location : Hinjewadi, Pune Salary : Up to 6.5 LPA Education : Graduation Skills : Office 365, Troubleshooting, Configuration, ITIL, Change Management, Problem Management, Incident and Major Incident Management Notice : Immediate Shift : Night Shift Working Days...

About the RoleWe are seeking a highly skilled Service Desk Technical Support Specialist to join our team at Fujitsu. This is an exciting opportunity for a technical expert to provide exceptional support to our clients.Job SummaryThe successful candidate will be responsible for analyzing and resolving technical problems for School Districts in Ontario,...

Help Desk Support Required Help Desk Specialist responsibilities include: - Providing first level contact and convey resolutions to customer issues - Properly escalating unresolved queries to the next level of support - Tracking, routing and redirecting problems to correct resources **Responsibilities**: - Provide first level contact and convey...

Role : International Service Desk Experience : Min 3 years of experience of International Service Desk Salary : Up to 6 LPA Education : HSC/Graduation Skills : Outlook, Office 365, Ticket, Outlook, Blur Screen error Notice : Immediate Location : Hinjewadi, Pune Shift : Night Shift Pay: Up to ₹500,000.00 per year Shift: - Night shift - US...

Job Title: Technical Support Associate (International Voice Process) Must : Fluent communication skills Eligibility Criteria: Any graduate with minimum 1 years of experience in an international OR Technical voice process (services desk) **Salary**: upto 4Lpa (for 1 year exp in International OR Domestic)+Allowance (night shifts) + Incentives **Salary**:...

Support end users and IT equipment for all onsite and remote corporate employees. Monitor and respond to ticketing system requests and incidents in accordance with Service Desk guidelines - Triage and drive incident resolution - Perform installation, configuration, and upgrades of desktop/client hardware and software - Create and maintain technical/process...

Required Skills: Service desk & Voice support, Good Communication skill. - Good-to-Have - 1 to 2 years relevant experience The primary Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or Service Requests, using the incident and request fulfilment process in line...

Role Purpose The purpose of this role is to serve as a support, escalation point for the agents in solving issues presented to the Account Service Desk Do To support the service desk agents in prompt delivery & customer service Advise and collaborate with the agents on current issues and works toward the resolution of tickets Manage and coordinate escalated...

The primary Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or Service Requests, using the incident and request fulfillment process in line with the Service desk objectives. - Provide technical assistance and support for clients and partners via call, chat and...

OVERVIEW Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Service Desk Analyst will assist Customers by performing the tasks requested through assigned Service Request, Incident, and Changes, with detailed analysis and guiding users through step-by-step solutions. Solutions may include but are not limited to setting up a...