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Service Desk Admin
2 weeks ago
Required Skills: Service desk & Voice support, Good Communication skill.
- Good-to-Have
- 1 to 2 years relevant experience
The primary Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or Service Requests, using the incident and request fulfilment process in line with the Service desk objectives.
Qualifications :BACHELOR OF ENGINEERING
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Mumbai, Maharashtra, India Tata Consultancy Services Full timeRequired Skills: Service desk & Voice support, Good Communication skill. GoodtoHave 1 to 2 years relevant experienceThe primary Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or Service Requests, using the incident and request fulfilment process in line with the...
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