Service Desk

**Job description** **Must Have**: **Minimum 2- 5 year** previous IT Service Desk executive experience. **Good-to-Have**: - An ITIL V4 / V3 Foundation qualification is preferable but not essential. - Knowledge of ITIL Processes - Incident, Service Management. - Project management experience. - Knowledge of cloud-telephony tools from reporting...

**SN** **Role descriptions / Expectations from the Role** **1** - The primary Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or Service Requests, using the incident and request fulfillment process in line with the Service desk objectives. - Provide technical...

Role : International Service Desk Experience : Min 2 years of experience into International Service Desk Location : Goregaon, Mumbai Salary : Up to 7 LPA Education : Graduation Skills : ITSM, Change management, ITIL, Troubleshooting, Office 365, OST and PST, Outlook Notice : Immediate Shift : Night Shift Pay: Up to ₹700,000.00 per...

Description IT Service Desk Agent (JML Team) Location: India About Apex: The Apex Group is a global financial services provider with 4,000 staff across 40+ offices globally. We look to recruit bright, articulate, and numerate employees who are not afraid of a challenge and are prepared to work hard and love what they do. Every employee plays a part in...

Role : International Service Desk Experience : Min 2 years as a Service Desk Analyst/Technical Support Executive ( US Support) Location : Andheri and Mahape Salary : Up to 6 LPA Education : HSC/Graduation Skills : Office 365, Troubleshooting, VPN, Ticket Shift : Night Shift Notice: Immediate Pay: Up to ₹600,000.00 per year **Benefits**: -...

Role : IT Service Desk Experience : Min 6 Month of experience as a International Service Desk analyst Location : Andheri/Mahape Salary : Up to 7 LPA Notice : Immediate to 30 days Skills : Blue Screen Error, Office 365, Troubleshooting, VPN, Network Education : HSC/Graduation **Salary**: Up to ₹700,000.00 per year **Benefits**: - Provident...

Managing and prioritizing help desk tickets - Generating sign ins for new hires during the onboarding process - Determining the best solution based on the issue and details provided by customers - Providing IT networks and customer services to users inside and outside the company. - Guide users with step-by-step instructions to resolve the issues. - Manage...

Role : Global IT Service Desk Experience : Min 2 years as a Global IT Service Desk Analyst Location : Hinjewadi, Pune Salary : Up to 6.5 LPA Education : Graduation Skills : Office 365, Troubleshooting, Configuration, ITIL, Change Management, Problem Management, Incident and Major Incident Management Notice : Immediate Shift : Night Shift Working Days...

**Job Title**:Service Desk Services-L1** **About Zensar**: Zensar is a digital solutions company helping organizations around the world achieve new thresholds of business performance. We work with clients in banking and financial services, hi-tech and manufacturing, insurance, consumer services, and more. We prepare our clients for sustainable success...

Atleast 3 years of experience handling Service Desk services. - Fluency in English (Reading, Writing, Speaking) - Understand and responds in Business Communications - Good Managerial Skill - Understanding and knowledge on IT Infrastructure. - Work in any shift (24*7) Qualifications :BACHELOR OF TECHNOLOGY

Position Name: Service Desk Executive - Position Mode: Permanent - Experience: Freshers - Joining Location: Mumbai - Airoli Work Mode: Work from Office, 6 days working; Rotational Shifts - No Night Shifts) - No. of Openings: 15 - Mode of Interview : 2-3 Rounds, F2F - Bill Rate : 15K/Month - Notice: Immediate Only - JD: PFB We are arranging the Walk-In...

Hello, Greetings for the day !!! Tridat Technologies is hiring "IT Service Desk" for one of the advanced technology solutions company catering to the needs of the Banking, Mobility, Payments and Government sectors. **Qualifications**: Any graduate **Experience**: 2+ yrs **Roles & Responsibilities**:- Must have experience in Technical IT Service Desk...

Role : International Service Desk Experience : Min 3 years of experience of International Service Desk Salary : Up to 6 LPA Education : HSC/Graduation Skills : Outlook, Office 365, Ticket, Outlook, Blur Screen error Notice : Immediate Location : Hinjewadi, Pune Shift : Night Shift Pay: Up to ₹500,000.00 per year Shift: - Night shift - US...

Job DescriptionWe are hiring for multiple openings in Mumbai/Navi Mumbai. Details are as follows-1. Service Desk L2- Airoli- 4+ years of experience- Skills - IT Helpdesk, Technical Service Desk, Ticketing tools, SLA, Incident management, Etc.2. Service Desk L1- Turbhe- 1+ years of experience- Only Male candidates- Skills - IT Helpdesk, L1, Ticketing tools,...

**R**ole**:L1** **Support** **Location: Mumbai** **Shift: Should be flexible with night shifts** **Experience - 1 to 4 years** **Resource skills**: - Experience In Application Support - Experience in managing customer, understanding their need - Very good communication - Experience in developing very good documentation - Experience in Help Desk L1/L2...

We are looking for an experienced Transition SME to join our Service Desk Team at Mizuho.The ideal candidate will be responsible for ensuring the smooth transition of IT services and applications into production from a service desk perspective.Key Responsibilities:Lead the planning and execution of the service desk setup processDevelop and document...

**Details** Position: Desk Research Executive Location: Kanjurmarg, Mumbai Company name: BDS Services Pvt Ltd. **Introduction** **BDS Services Pvt Ltd,** a professional B2B database management company. HQ Located in Mumbai, India and having branch offices in London & Amsterdam. Founded in 2009, BDS is a reliable organization in providing back office...

JOB POSITION NAME: - Receptionist JOB LOCATION: - Prabhadevi, Mumbai MINIMUM REQUIREMENT: - Qualification - Graduation - Min 1 - 2 years of experience. Front Desk Receptionist cum admin executive - Should be able to operate from office **Responsibilities include**: Reporting to management and performing administrative duties. Answering telephone calls,...

Job Details Requirement Type Permanent Job Title Service Desk Engineer Job Level Middle Management Job Description Service Desk Engineer No. of Openings 2 Job Domain IT Experience - Minimum - Maximum Desk Engineer Expected Date Of Joining 2023-10-03 Joining Time 15 Days Salary 36000 Work Locations Mumbai City Required skills Service Desk...

Service Desk Analysts are information technology (IT) professionals who **provide technical support to users**. They respond to incoming requests for IT support and resolve network, hardware and software issues with computers. They also perform technical maintenance and software installations and updates. - **User query/issue handling. **Ensuring user...