Customer Success Officer

ResponsibilitiesAs aCustomer Success Executive , you will be responsible for conducting Net Promoter Score (NPS) surveys and engaging directly with customers to gather actionable feedback. You will probe deeply into the reasons behind customer satisfaction and dissatisfaction, identifying key drivers for detractors. This role is pivotal in enhancing customer...

ResponsibilitiesAs a Customer Success Executive , you will be responsible for conducting Net Promoter Score (NPS) surveys and engaging directly with customers to gather actionable feedback. You will probe deeply into the reasons behind customer satisfaction and dissatisfaction, identifying key drivers for detractors. This role is pivotal in enhancing...

**Designation**: Customer Success Officer **Position Overview**: We want a dynamic and customer-focused individual to join our team as a Customer Success Manager. As a Customer Success Manager, a person will be responsible for developing and maintaining strong relationships with our existing and upcoming customers. Their primary objective will be to...

ResponsibilitiesAs a Customer Success Executive, you will be responsible for conducting Net Promoter Score (NPS) surveys and engaging directly with customers to gather actionable feedback. You will probe deeply into the reasons behind customer satisfaction and dissatisfaction, identifying key drivers for detractors. This role is pivotal in enhancing customer...

ResponsibilitiesAs a Customer Success Executive, you will be responsible for conducting Net Promoter Score (NPS) surveys and engaging directly with customers to gather actionable feedback. You will probe deeply into the reasons behind customer satisfaction and dissatisfaction, identifying key drivers for detractors. This role is pivotal in enhancing customer...

Responsibilities As a Customer Success Executive , you will be responsible for conducting Net Promoter Score (NPS) surveys and engaging directly with customers to gather actionable feedback. You will probe deeply into the reasons behind customer satisfaction and dissatisfaction, identifying key drivers for detractors. This role is pivotal in enhancing...

Responsibilities As a Customer Success Executive , you will be responsible for conducting Net Promoter Score (NPS) surveys and engaging directly with customers to gather actionable feedback. You will probe deeply into the reasons behind customer satisfaction and dissatisfaction, identifying key drivers for detractors. This role is pivotal in enhancing...

**CUSTOMER SUCCESS OFFICER** **Job description** We are looking for an experienced and well-organized Customer Officer to provide the necessary support to the field sales team & the person will be developing and maintaining strong relationship with our existing and upcoming customers. Their primary objective will be to onboard the customers by coordinating...

Mumbai, Maharashtra IN Department Customer Success Job Role ‍ Customer Success - Upsell/Cross sell/Increase Product adoption/Increase wallet share/ Drive revenues and transactional Volumes from existing customers/ Ensuring no churn/ ensuring customer satisfaction ‍ What you'll be responsible for? Partner with customers stakeholders to understand their...

Responsibilities As a Customer Success Executive , you will be responsible for conducting Net Promoter Score (NPS) surveys and engaging directly with customers to gather actionable feedback. You will probe deeply into the reasons behind customer satisfaction and dissatisfaction, identifying key drivers for detractors. This role is pivotal in enhancing...

ResponsibilitiesAs a Customer Success Executive, you will be responsible for conducting Net Promoter Score (NPS) surveys and engaging directly with customers to gather actionable feedback. You will probe deeply into the reasons behind customer satisfaction and dissatisfaction, identifying key drivers for detractors. This role is pivotal in enhancing customer...

About the Role As a Customer Success Advocate at Red Hat, you will play a vital role in ensuring our clients achieve success with our products and platforms. Your primary responsibility will be to develop and implement customized success plans for select clients, working closely with their senior executives, Enterprise Architects, IT Management, and...

Overview:As a CustomerSuccess Executive you play a critical role in ensuring customersatisfaction retention and growth. You will act as the primarypoint of contact for customers providing support guidance andsolutions to drive their success with our products orservices.KeyResponsibilities:Build and maintainstrong relationships with customers to understand...

PivotRoots: A Havas CompanyA leading full-service, transformational digital marketing and MarTech agency with a 300-strong team across offices in India and UAE. We offer services across industries and the digital ecosystem.Job Title: Customer Success LeaderAbout the Role: We are seeking an experienced Customer Success Leader to lead our high-performance team...

About the Job: The Customer Success Executive is responsible for customer success planning and associated technical engagements designed to ensure customers are successful in realizing value from Red Hat products and platforms. You will work with select customers to develop success plans and lead discussions with senior customer executives, Enterprise...

Role: Customer Success Manager (CSM)Exp: 6+ YearsLocation: MumbaiWorking Mode: 6 Days, WFOJob Description:A Customer Success Manager is responsible for developing customer relationships that promote retention and loyalty. Their job is to work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of...

Role: Customer Success Manager (CSM) Exp: 6+ Years Location : Mumbai Working Mode: 6 Days, WFO Job Description: A Customer Success Manager is responsible for developing customer relationships that promote retention and loyalty. Their job is to work closely with customers to ensure they are satisfied with the services they receive and to improve upon...

**Job Title**: Customer Success Executive **Location**: Mumbai **Experience**: 2-3 years (Customer Success) **Type**: Full-Time **Job Summary** **Key Responsibilities** - Guide new customers through the onboarding process, ensuring smooth adoption of products/services. - Develop and maintain strong customer relationships, understanding their goals and...

We are seeking a self-driven and accountable Customer Success Associate with 3-5 years of experience in client management, customer success, support or account management roles at financial services/technology companies.This is a remote job that requires the candidate to be able to start immediately or join within 15 days. The candidate might be required to...

**Key Responsibilities**: - Act as a techno-functional consultant and provide recommendations on process - Configure and manage client’s instance on ZingHR Assist and Train clients to do it on their own - Devise engagement plans that consider customer business goals and map product capabilities to achieve these goals - Drive product adoption, increasing...