Customer Success Associate
3 months ago
Responsibilities:
- Customer Service: Delivering efficient and friendly responses to customer across different channels (main responsibility)
- Servicing & Collections: Proactively reaching out to borrowers who have missed payments
- Product: Escalating customer feedback and IT bugs to help improve our product
- Finance: Manage refunds, repayments, and other payment processes
- General: Various administrative projects as needed
Qualifications:
- 1-4 years of previous job experience in customer service
- Passionate about our mission and our customers
- Highly entrepreneurial, proactive, and willing to get your hands dirty
- Excellent communication skills, both oral and written
- Good grammar, spelling and punctuation
- Driven by data and highly analytical, good understanding of excel preferred
- Good typing speed (ideally above 45 wpm)
Pay: ₹400,000.00 - ₹450,000.00 per year
Application Question(s):
- Will you be able to join us immediately?
Work Location: In person
-
Customer Success Associate
6 months ago
Govandi, Mumbai, Maharashtra, India Zama Organics Full time**About Us**: **Artisan Grown Organics Pvt.Ltd (Zama)** is a pioneering company in the food industry, committed to delivering high-quality, innovative food products to our customers. Our mission is to enhance the food experience by providing exceptional products and outstanding customer service. We are looking for a motivated Customer Success Associate to...
-
Customer Service Associate
6 months ago
Nagpur, Maharashtra, India Citius Customer Services Full time**Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...
-
Customer Success Associate
6 months ago
Govandi, Mumbai, Maharashtra, India Zama Organics Full time**About Us**: At [Your Company Name], we are dedicated to providing exceptional food products and services to our valued customers. Our team is passionate about culinary excellence and customer satisfaction. We are seeking a motivated and detail-oriented Customer Success Associate with Tally skills to join our dynamic team and contribute to our mission of...
-
Customer Success Associate
5 months ago
Mumbai, Maharashtra, India Wave HR and Advisory Private Limited Full timeWe have Urgent Job opportunities For the Position given below: - Job Title -Customer Success Associate CTC- 3 -5LPA Industry Preferred - NBFC/ BFSI Job Location - Andheri East Working Days - 5 days -(WFH) Education Details - Graduation Shifts Timings - 9.30am to 6.30 pm Job Description - Run Process for onboarding corporate clients onto Healthysure...
-
Customer Success Associate
5 months ago
Malad, Mumbai, Maharashtra, India Equity Data Science Full time**Job Type**:Full Time**Job Location**:Malad Mumbai**Experience**:1 - 2 Years**Shift Timings**:05:30 am to 02:30 pm (Hybrid)**About the Role**: We are looking for a Customer Success associate with strong experience in client management, customer success, support or account management. One should have a strong understanding of investment management workflows...
-
Customer Success Associate
2 months ago
Powai, Mumbai, Maharashtra, India LineupX Full time**About LineupX**: LineupX is an advanced AI-Powered SaaS platform designed for ed-tech companies, revolutionizing their placement processes. Our platform helps high-growth ed-tech companies and Training and Placement organizations streamline their placement workflow and connect with thousands of potential employers. Recognized as a high-potential startup by...
-
Customer Success Associate
4 weeks ago
Kharadi, Pune, Maharashtra, India L Angelo Full timeJob Title: Customer Support Executive / Customer Success Associate - L1 Company: Transcom Location: Office No: 214-215, 2nd Floor, The Co-works, Rushub Biizz Bay, beside Kothari Hyundai, Kharadi, Pune, Maharashtra 411014 Mode: Work From Office Job Summary: Key Responsibilities: Ensure high standards of communication by avoiding Mother Tongue Influence...
-
Customer Success Associate
6 months ago
Mumbai, Maharashtra, India Haptik Full time**Customer Success Associate** **What we want to accomplish and why we need you?** In 2019, we announced a major strategic partnership with Jio and are now a part of $65 billion internet conglomerate Reliance Jio Platforms. To know more about Life-at-Haptik, do check out this ~3.5 minutes video:Life at Haptik **What are Haptik's Core Company Values**: -...
-
Customer Service Associate kannada
3 months ago
Nagpur, Maharashtra, India Citius Customer Services Full time**Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...
-
Customer Success Executive
6 days ago
Mumbai, India BridgeLoyalty Customer Experience Management LLP Full timeResponsibilitiesAs aCustomer Success Executive , you will be responsible for conducting Net Promoter Score (NPS) surveys and engaging directly with customers to gather actionable feedback. You will probe deeply into the reasons behind customer satisfaction and dissatisfaction, identifying key drivers for detractors. This role is pivotal in enhancing customer...
-
Customer Success Associate
5 months ago
Govandi, Mumbai, Maharashtra, India Zama Organics Full time'Zama' means tranquility in Sanskrit. This is reflected in our ethos, to nurture peace in the body and mind by way of clean eating. Our belief is simple - the food we eat directly impacts how we feel. Working directly with passionate farmers and artisans across India, we are committed to sourcing only the highest quality organic produce. At Zama Organics, we...
-
Customer Success Executive
6 days ago
Mumbai, India BridgeLoyalty Customer Experience Management LLP Full timeResponsibilitiesAs a Customer Success Executive , you will be responsible for conducting Net Promoter Score (NPS) surveys and engaging directly with customers to gather actionable feedback. You will probe deeply into the reasons behind customer satisfaction and dissatisfaction, identifying key drivers for detractors. This role is pivotal in enhancing...
-
Customer Success
6 months ago
Mumbai, Maharashtra, India Solar Ladder Full timeSkills - Possess the ability to maintain professionalism under stressful situations - Possess interpersonal skills - Possess excellent verbal and written communication skills Key Responsibilities - Contacting existing customers as well as prospective customers. - Obtaining customer information and other relevant data. - Work with the sales and the customer...
-
Customer Success Associate
2 months ago
Kharadi, Pune, Maharashtra, India VIPSA TALENT SOLUTIONS Full time**Job Title**: Advisor - Customer Service/Customer Success Associate (L1) **Location**: Kharadi, Pune **Job Type**: Full-time, 6 days working **Shift**: - Day shift for females - Rotational shifts for males **Key Responsibilities**: - Handle customer queries and provide effective resolutions. - Maintain a high level of customer satisfaction through...
-
Customer Success Executive
6 days ago
Mumbai, India BridgeLoyalty Customer Experience Management LLP Full timeResponsibilitiesAs a Customer Success Executive, you will be responsible for conducting Net Promoter Score (NPS) surveys and engaging directly with customers to gather actionable feedback. You will probe deeply into the reasons behind customer satisfaction and dissatisfaction, identifying key drivers for detractors. This role is pivotal in enhancing customer...
-
Customer Success Executive
6 days ago
Mumbai, India BridgeLoyalty Customer Experience Management LLP Full timeResponsibilitiesAs a Customer Success Executive, you will be responsible for conducting Net Promoter Score (NPS) surveys and engaging directly with customers to gather actionable feedback. You will probe deeply into the reasons behind customer satisfaction and dissatisfaction, identifying key drivers for detractors. This role is pivotal in enhancing customer...
-
Customer Success Executive
6 days ago
Mumbai, India BridgeLoyalty Customer Experience Management LLP Full timeResponsibilities As a Customer Success Executive , you will be responsible for conducting Net Promoter Score (NPS) surveys and engaging directly with customers to gather actionable feedback. You will probe deeply into the reasons behind customer satisfaction and dissatisfaction, identifying key drivers for detractors. This role is pivotal in enhancing...
-
Customer Success Executive
6 days ago
Mumbai, India BridgeLoyalty Customer Experience Management LLP Full timeResponsibilities As a Customer Success Executive , you will be responsible for conducting Net Promoter Score (NPS) surveys and engaging directly with customers to gather actionable feedback. You will probe deeply into the reasons behind customer satisfaction and dissatisfaction, identifying key drivers for detractors. This role is pivotal in enhancing...
-
Customer Success Associate
6 months ago
Andheri, Mumbai, Maharashtra, India Wave hr Full timeWave HR Search and Advisory has been mandated to hire for the below role: - **Job Title: - **Customer Success Associate **CTC up to 2 - 3 LPA** **Location**:Andheri -East (Mumbai) **Job Description: - ** **WHAT YOU'LL DO** - Run Process for onboarding corporate clients onto Healthysure Platform. - Assist Key Account Managers in handling client...
-
Customer Success Associate
5 months ago
Andheri, Mumbai, Maharashtra, India Wave HR and Advisory Private Limited Full timeWave HR Search and Advisory has been mandated to hire for the below role: - **Job Title: - Customer Success Associate** **CTC up to 2 - 3 LPA** **Industry Preferred -Corporate Insurance** **Qualification: - Graduation** **Location: Mumbai** **Job Description: - ** **WHAT YOU'LL DO** - Run Process for onboarding corporate clients onto Healthysure...