Quality Analysis Bpo

Urgent Hiring for Quality analysis Immediate Joiners Required. JD - QA i. To audit calls/ mails as per grid defined by clients on a daily basis ii. Record feedback and to let the Customer service rep know about his/hers areas of improvements iii. Bring in necessary changes to the process and constant updating of call center core process iv. To check...

Urgent Hiring for Quality analysis **Max age 37** Immediate Joiners Required. JD - QA i. To audit calls/ mails as per grid defined by clients on a daily basis ii. Record feedback and to let the Customer service rep know about his/hers areas of improvements iii. Bring in necessary changes to the process and constant updating of call center core process iv....

Core Areas: Managing Customer Service Quality planning, quality assurance, quality control and quality improvement Qualification: - Graduate/Postgraduate with at least demonstrated ability in leading large teams of approx. 8-10+ Quality Analyst. Designation & Role: Quality Manager Team Coach - Quality is a professional who is incharge of guiding,...

Mandatory - NHT batches, Rag report, TNI, TNA Must have worked only in BPO sector Must have trainer experience for domestic voice process onlyTo manage end-to-end process training batch for leading domestic consumer durable client - Must have exposure on conducting soft skills, process/product and system training in a BPO as trainer - Must ensure...

**Designation: AM/DM Quality (BPO Industry)** **Location: Navi Mumbai** **The Incumbent will be responsible to**: - Provides day-to-day direction to Lead Associates. - Coordinates with all departments to ensure that the Quality Targets are met. - Designs the Quality Management System that standardizes and documents all processes. - Ensures compliance to...

Job Description: - Graduation must - Need 1 year of international BPO QA experience. - Perform monitoring and feedback of calls - No software would be considered. **Salary**: Up to ₹550,000.00 per year Schedule: - Day shift **Education**: - Bachelor's (required) **Experience**: - Quality Assurance (BPO): 1 year (required) Work Location: In person

Responsibilities Includes: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. And it is pure work from office. Quality - Excellent Communication Skills - C3 - Transport would be provided by the company during night shift only - 9326864747 **Job...

Responsibilities Includes: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. And it is pure work from office. Quality - Excellent Communication Skills - C3 - Transport would be provided by the company during night shift only - 9326864747 **Job...

WE ARE HIRING Job designation: - BPO/KPO Executive Job location: - Goregaon, Mumbai **Salary**: - 20,000- 30,000 per month **Experience**: - Total experience: - 6 years experience in BPO/KPO or a similar role. - Minimum experience: - 1-2 years experience in BPO or KPO operations. Education: - Bachelor's degree in Business Administration, Finance,...

**Responsibilities** - The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries. - He/She must show the willingness to learn new things every time and then. - Must discuss every matter with its supervisor or team leader to get any issue sorted - Giving a resolution to the customers or...

**WE ARE HIRING** **Job designation: - BPO/KPO Associate** **Job location: - Nashik, Maharashtra** **Salary: - 20,000-30,000 Per month** **Experience: - ** **Total experience: - ** - 5 years of relevant experience in BPO/KPO operations, data analysis, or related fields. **Minimum experience: - ** - 2-3 years of relevant experience in BPO/KPO...

**WE ARE HIRING** **Job designation: - BPO/KPO Associate** **Job location: - Mumbai, Maharashtra** **Salary: - 15,000-20,000 Per month** **Experience: - ** **Total experience: - ** - 3 years of relevant experience in BPO/KPO or a related field. **Minimum experience: - ** - 1 years of relevant experience in BPO/KPO or a related...

**Responsibilities** - The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries. - He/She must show the willingness to learn new things every time and then. - Must discuss every matter with its supervisor or team leader to get any issue sorted - Giving a resolution to the customers or...

US CALL QUALITY ANALYST EXCELLENT COMMUNICATION SKILLS MIN EXP IN WORKING WITH INTERNATIONAL BPO COMPANIES AS A QA SALARY - UPTO 45K 5 DAYS WORKING, 2 WEEK OFFSJob OverviewRankBloc Services is seeking a dedicated Call Quality Analyst for our US BPO division. This is a full-time, mid-level position based in Mumbai, Thane, or Mumbai Suburban. The ideal...

requirement for Quality Analyst role. **QA - Insurance Sales** **Roles and Responsibilities**: - Providing active feedback to agents through Call/ID & generating audit trends as defined or as per critical needs without compromising total target audits in 80% of available time - Implementing Quality Monitoring Standards & Monitoring ID movements/follow-ups...

**Role**:CRM/Cust. Service Executive **Timings**:US-Type Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:Banking / Financial Services Key Skills: Inbound BPO BPO Voice Process BPO Skills BPO industry BPO Hiring BPO Call center International BPO BPO/ITES bpo BPO call centre At least 1 year of relevant working...

**WE ARE HIRING** **Job designation: - International BPO** **Job location: - Nashik, Maharashtra** **Salary: - 20,000-30,000 Per month** **Experience: - ** **Total experience: - ** - 5 years of experience in a customer service or international BPO role. **Minimum experience: - ** - 2-3 years of experience in a customer service or international...

**Required Skills**: - Excellent written and verbal communication. - To drive process improvement initiatives. - Identify gaps, provide feedback, call calibration and refresher sessions to agents and create audit reports. - Shift Time - Evening 7.30 pm to Morning 5.00 am **Roles and responsibilities**: - Implement and monitor test scripts to assess...

WE ARE HIRING Job designation: - BPO/KPO Executive : Telecaller Job location: - Nashik, Maharashtra **Salary**: - 25,000- 30,000 per month **Experience**: - Total experience: - 6 years experience in telecaller or a similar role. - Minimum experience: - 2-3 years experience in BPO or KPO operations. Education: - Bachelor's degree in Business...

The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries. - He/She must show the willingness to learn new things every time and then. - Must discuss every matter with its supervisor or team leader to get any issue sorted - Giving a resolution to the customers or clients should be the...