International Bpo

6 months ago

Nashik Maharashtra, India Paradigm Consultancies Full time

**WE ARE HIRING**

**Job designation:

- International BPO**

**Job location:

- Nashik, Maharashtra**

**Salary:

- 20,000-30,000 Per month**

**Experience:

- **

**Total experience:

- **
- 5 years of experience in a customer service or international BPO role.

**Minimum experience:

- **
- 2-3 years of experience in a customer service or international BPO role.

**Education:

- **
- Bachelor’s degree in any field from a recognized institution

**Skillset:

- **
- **Good communication skills**:

- **Proficiency with MS Office**

**ONLY FEMALES REQUIRED**

**IMMEDIATE JOINERS REQUIRED**

**FULL TIME**

**Introduction**:
Join our dynamic team as an International BPO Executive, where you will play a crucial role in delivering exceptional customer service to clients worldwide. As a key member of our team, you'll be part of a global environment, handling diverse customer inquiries and contributing to the overall success of our international business process outsourcing operations.

**Responsibilities**:

- **Communication**: Maintain clear and effective communication with clients, understanding their needs and providing relevant information or solutions.
- **Problem Resolution**: Identify and resolve customer concerns promptly, ensuring a positive customer experience.
- **Documentation**: Accurately document customer interactions, transactions, and feedback in the system for reference and analysis.
- **Team Collaboration**: Collaborate with team members to share insights, knowledge, and best practices for continuous improvement.
- **Adaptability**: Demonstrate flexibility in handling different types of customer queries and adapting to changes in processes and procedures.
- **Quality Assurance**: Follow established quality standards to ensure consistent and high-quality service delivery.

**Requirements**:

- **Communication Skills**: Excellent verbal and written communication skills in English. Additional language proficiency may be an advantage.
- **Customer Focus**: Strong customer-centric approach with a passion for delivering exceptional service.
- **Interpersonal Skills**: Ability to build rapport and maintain positive relationships with clients.
- **Problem-Solving Skills**: Proven ability to analyze situations, identify problems, and implement effective solutions.
- **Adaptability**: Willingness to adapt to changing work environments, processes, and technologies.
- **Computer Proficiency**: Basic knowledge of computer systems, including familiarity with CRM software and other relevant tools.

Languages:

- English, Hindi and Marathi

**Salary**: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

**Speak with the employer**
+91 07028222039

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