International Bpo Executive

3 months ago

Mumbai Maharashtra, India Mentorsity Full time

**Project Roll**:International BPO Executive

**Work location**: Mumbai

**Experience**:fresher / minimum 1 - 4 years

**Budget**:freshers - 2.28 L

Exe. 1-4 Years - 3.36 L

Age Criteria: Below 36

**Overview**:
The International BPO Executive plays a crucial role in facilitating international business operations for the organization. They are responsible for providing outstanding customer support and service to clients situated across different geographical locations. This role is vital in maintaining the organization's global presence and ensuring seamless communication and service delivery.Key Responsibilities:

- Handling international customer inquiries and providing exceptional service and support
- Managing international client accounts and addressing their requirements
- Conducting sales and upselling products or services to international clients
- Coordinating with different international teams to ensure efficient service delivery
- Resolving international customer complaints and issues in a professional and timely manner
- Adhering to international communication and service standards
- Documenting and maintaining records of international client interactions and transactions
- Participating in international business meetings and conferences as required
- Collaborating with international sales and marketing teams for business development
- Ensuring compliance with international regulations and policies

**Required Qualifications**:

- Prior experience in an international BPO or customer service role
- Proficiency in spoken and written English and at least one other international language
- Excellent communication and interpersonal skills
- Strong understanding of international business practices and cultures
- Ability to work flexible hours to accommodate different international time zones
- Proven track record of meeting and exceeding international customer service targets.
- Ability to work effectively in a fast-paced and multicultural environment
- Demonstrated problem-solving and decision-making abilities in an international business setting

Pay: ₹19,000.00 - ₹28,000.00 per month

**Experience**:

- international BPO Executive: 3 years (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 9891529229

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