Associate - Seismic Support

4 weeks ago

Mumbai Maharashtra, India TIAA Full time

Associate - Seismic Publishing Operations

The Seismic Publishing Associate will be responsible for making in-platform template changes, logic and rules management, documenting business and technical changes, troubleshooting and support for content owners, quarter-end data refresh process and testing, and other tasks related to the publishing of dynamic presentation templates.

Key Responsibilities and Duties
- Create/manage/update content and logic within the Seismic platform
- Receive and fulfill requests for Seismic content and logic changes using a browser-based workflow tool (Workfront)
- Perform content and data validations during testing and within quarter-end update cycles
- Create and share usage analytics to content owners and audience owner leads.
- Support the scoping and estimate process for new work intake
- Provide support to onshore publishing with various content management requests, testing, maintenance, data sourcing evaluation, analytics reporting, and other tasks as needed
- Meet with internal customers and document business requirements including logic, data use, variable content, and slide selection options.
- Communicate frequently with internal clients from across lines of business and support areas to clarify requirements, answer questions and troubleshoot as needs arise
- Manage multiple projects, multiple internal clients
- Understand and communicate data and logic utilization within various document templates within the Seismic platform.
- Seek and identify data sourcing from existing data sets integrated within the Seismic platform
- Proactively expand knowledge of all content, logic, data, and usage patters across content and user groups.
- Work quickly, efficiently and accurately in a fast-paced environment, juggling multiple requests simultaneously that may be in different stages of workflow
- Articulate to non-technical clients about content, logic, and data usage, and potential utilization for new requests and changes.
- Partner with the US-based Seismic Publishing Operations team for larger platform releases and major programming.

Educational Requirements
- No Advanced Degree Required Preferred

Work Experience
- 3+ Years Required; 5+ Years Preferred

Physical Requirements
- Physical Requirements: Sedentary Work

Career Level

7PLFunction Overview: TIAA India Web Publishing Team in India
- The Seismic Publishing Operations team is responsible for managing and maintaining dynamic, client-facing presentation templates on behalf of TIAA Client Marketing and business-led content owners. The Seismic Publishing Associate will be responsible for making in-platform template changes, logic and rules management, documenting business and technical changes, troubleshooting and support for content owners, quarter-end data refresh process and testing, and other tasks related to the publishing of dynamic presentation templates.
- Position Summary and Impact:

- Position Summary : The Seismic Publishing Associate will be responsible for making in-platform template changes, logic and rules management, documenting business and technical changes, troubleshooting and support for content owners, quarter-end data refresh process and testing, and other tasks related to the publishing of dynamic presentation templates.
- Impact : Increase TIAA’s ability to scale highly configurable client presentations and marketing collateral using Seismic sales enablement/content publishing platform.
- Functional Responsibilities:

- Create/manage/update content within the Seismic platform
- Receive and fulfill requests for Seismic content and logic changes using a browser-based workflow tool (Workfront)
- Perform content and data validations duering testing and within quarter-end update cycles
- Create and share usage analytics to content owners and audience owner leads.
- Support the scoping and estimate process for new work intake
- Provide support to onshore publishing with various content management requests, testing, maintenance,data sourcing evaltuation, analytics reporting, and other tasks as needed
- Meet with internal customers and document business requirements including logic, data use, variable content, and slide selection options.
- Manage multiple projects, multiple internal clients
- Understand and communicate data and logic utilization within various document templates within the Seismic platform.
- Seek and identify data sourcing from existing data sets integrated within the Seismic platform
- Proactively expand knowledge of all content, logic, data, and usage patterns across content and user groups.
- Work quickly, efficiently and accurately in a fast-paced environment, juggling multiple requests simultaneously that may be in different stages of workflow
- Articulate to non-technical clients about content, logic, and data usage, and potential utilization for new requests and changes.
- Partner with the US-based Seismic Publishing Operations team for larger platform releases and major prog

  • Associate - Seismic Support

    3 weeks ago

    Mumbai, Maharashtra, India Nuveen Full time

    Associate – Seismic Publishing OperationsThe Seismic Publishing Associate will be responsible for making in-platform template changes, logic and rules management, documenting business and technical changes, troubleshooting and support for content owners, quarter-end data refresh process and testing, and other tasks related to the publishing of dynamic...

  • Associate - Seismic Support

    1 week ago

    Mumbai, Maharashtra, India Nuveen Full time

    Associate – Seismic Publishing OperationsThe Seismic Publishing Associate will be responsible for making in-platform template changes, logic and rules management, documenting business and technical changes, troubleshooting and support for content owners, quarter-end data refresh process and testing, and other tasks related to the publishing of dynamic...

  • Analyst- Seismic Support

    3 weeks ago

    Mumbai, India TIAA Full time

    Associate – Seismic Publishing Operations The Seismic Publishing Associate will be responsible for making in-platform template changes, logic and rules management, documenting business and technical changes, troubleshooting and support for content owners, quarter-end data refresh process and testing, and other tasks related to the publishing of dynamic...

  • Analyst- Seismic Support

    3 weeks ago

    mumbai, India TIAA Full time

    Associate – Seismic Publishing Operations The Seismic Publishing Associate will be responsible for making in-platform template changes, logic and rules management, documenting business and technical changes, troubleshooting and support for content owners, quarter-end data refresh process and testing, and other tasks related to the publishing of dynamic...

  • Analyst- Seismic Support

    3 weeks ago

    Mumbai, Maharashtra, India Nuveen Full time

    Associate – Seismic Publishing OperationsThe Seismic Publishing Associate will be responsible for making in-platform template changes, logic and rules management, documenting business and technical changes, troubleshooting and support for content owners, quarter-end data refresh process and testing, and other tasks related to the publishing of dynamic...

  • Analyst- Seismic Support

    1 week ago

    Mumbai, Maharashtra, India Nuveen Full time

    Associate – Seismic Publishing OperationsThe Seismic Publishing Associate will be responsible for making in-platform template changes, logic and rules management, documenting business and technical changes, troubleshooting and support for content owners, quarter-end data refresh process and testing, and other tasks related to the publishing of dynamic...

  • Reservoir Geophysicist

    2 months ago

    Navi Mumbai, Maharashtra, India SLB Full time

    Reservoir Geophysicist (Seismic Inversion Specialist) WHO ARE WE• With a history and culture of science and innovation, we're the world's leading provider of technology and services to the energy industry across the world. Throughout much of the oil and gas lifecycle in over 120 countries, we design, develop, and deliver technology that transforms how...

  • Customer Service Associate

    2 weeks ago

    Navi Mumbai, India WorkSpace Associate Full time

    We are urgently hiring Customer Service Associates for a logistics company based in the US. As a Customer Service Associate, you will be responsible for handling customer inquiries and providing support through a blended calling process. The position is located in Mahape, Ghansoli, Navi Mumbai. - Previous international/domestic customer service experience. -...

  • Tax and Accounts Associate

    11 hours ago

    Baner, Pune, Maharashtra, India Rahul Dang & Associate Full time

    Role Description for Tax And Accounts Associate 1. Closing of Statutory Audit, Tax Audit, and GST audit of clients independently and with the support of seniors wherever required 2. Handling Direct and indirect Taxation work of clients independently 3. Handling TDS & and advance tax Compliance work independently 4. Transactional Advisory work. 5....

  • Customer Support Executive

    2 weeks ago

    Chandivali, Mumbai, Maharashtra, India MoSahay Associate Full time

    Mahindra Holidays (MH) Voice ProcessChandivali, MumbaiAny Graduate 10+2+3 6 to 12 months Experience - in Customer service - 3LPA20-25daysVoice & Written versant,23,000 to 27,000rs3LPA to 3.5LPAExcellent English Communication (Versant 5 Level)24*7 Shift (Male) 7am to 10pm (females)6days Working & 1 rotational week-offWing 1 & 2, IT 4th Floor, TechM, near...

  • Customer Support Associate

    4 days ago

    Mumbai, Maharashtra, India Zama Organics Full time

    **Company Overview**: Zama Organics is a leading player in the food industry, dedicated to delivering exceptional culinary experiences to our customers. We specialize in providing high-quality food products and services tailored to meet the diverse needs of our clientele. As we continue to grow, we are seeking a passionate and customer-oriented individual to...

  • Customer Support Associate

    7 days ago

    Mumbai, Maharashtra, India A2TECH Consultants Full time

    **Reu\quire Customer Support for Jogeshwari Location** We are seeking a dedicated and enthusiastic Customer Care Associate to join our team at our Jogeshwari location. As a Customer Care Associate, you will be the primary point of contact for our valued customers, assisting them with inquiries, concerns, and providing exceptional...

  • IT Support Associate

    1 week ago

    Pune, Maharashtra, India Cummins Inc. Full time

    **IT SUPPORT ASSOCIATE** **Description** With limited supervision, provides system operational support ensuring the effectiveness, efficiency, accuracy, and availability of IT resources and systems for end users with opportunities for coaching and developing less experienced IT Support Associates. Must work collaboratively with others. Performs IT...

  • Support Associate

    1 week ago

    Mumbai, India Datastraw Full time

    As a Support Associate, you will be responsible for understanding, handling, and coordinating the entire customer support journey for our clients, and delivering an exceptional support experience. **You must have impeccable reading, writing, and communication (English) skills & hands-on Excel skills** **Responsibilities** - Identifying customer needs and...

  • IT Support Associate

    1 week ago

    Pune, Maharashtra, India Cummins Full time

    With limited supervision, provides system operational support ensuring the effectiveness, efficiency, accuracy, and availability of IT resources and systems for end users with opportunities for coaching and developing less experienced IT Support Associates. Must work collaboratively with others. Performs IT production support for assigned area(s) according...

  • Associate Network Support

    2 months ago

    Saki, Mumbai, Maharashtra, India Coppergate Consultancy Pvt.Ltd Full time

    **Job Detail** **Company Name**: Ubiquiti **Location**: sakiNaka **Designation**: Associate Network Support (Full Time) **Description**: Process Network Support No of Openings 25 Gender Male/Female About Process Network Support Title Associate Network Support Location Mumbai - Saki Naka Excellent Communication Skills - **Less than 1 yr...

  • Customer Support Associate

    1 week ago

    Mumbai, Maharashtra, India Zama Organics Full time

    **Customer Service Associate Job Description** We are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. **Customer Service Associate Responsibilities**: - Attending training sessions to grow knowledge of products and to develop customer service skills. -...

  • Customer Support Associate

    1 month ago

    Mumbai, Maharashtra, India Zama Organics Full time

    **Company Overview**: **Zama Organics** is a leading provider of high-quality food products committed to delivering exceptional customer service and satisfaction. As a Customer Support Associate in the food industry, you will be responsible for ensuring that our customers receive top-notch support and assistance with their inquiries and concerns. Your main...

  • Associate Support Executive

    1 day ago

    Bandra West, Mumbai, Maharashtra, India Aliff Overseas Consultants Full time

    * Provide guidance and assistance to students for academic advising, course selection - Collaborate with academic department - Coordinate support services for B2C & B2B - Facilitate workshops, seminars, and other educational programs - Build and maintain strong relationships with associates through regular communication and support - Assist in the onboarding...

  • Training Support and Data Associate

    5 days ago

    Mumbai, Maharashtra, India Arpan Full time

    **Training Support and Data Associate - Training Serivices**: **1. Context** - Post training follow-ups for indirect data & Collecting indirect data**2. Organogram** - Training Coordinator|Training Support and Data Associate**3. Key Objectives of the Job** - To encourage and support trained participants to implement the Personal Safety Eductaion Program with...