Customer Service Representative

3 months ago


Visakhapatnam, India Adroit Software Technology Full time

ADROIT SOFTWARE TECHNOLOGY is looking for CUSTOMER SERVICE

REPRESENTATIVE to join our dynamic team and embark on a rewarding
career journey
- Responsible for handling customer inquiries and complaints, providing

information and resolving issues in a prompt and friendly manner
- Act as the first point of contact for customers and play a critical role in

building and maintaining customer loyalty
- Efficiently schedule and confirm customer appointments based on service

availability and customer preferences
- Interact with customers in a friendly and helpful manner to gather necessary

information for appointment scheduling
- Provide information about services, answer customer inquiries, and offer

assistance with any scheduling-related concerns.
- Strive to enhance the overall customer experience by meeting or exceeding

appointment scheduling expectations
- Gather feedback from customers and relay valuable insights to improve

scheduling processes
- Manage inbound and outbound calls to schedule appointments for customers
- Engage with customers to understand their scheduling preferences and

service requirements.
- Utilize scheduling software and tools to book appointments accurately and

efficiently.
- Handle rescheduling requests, cancellations, and any other appointment related inquiries

Skills Required:

- Excellent English language skills (C1 & C2 Level)
- Excellent verbal and written communication skills.
- Ability to communicate professionally and effectively with clients and internal

team members.
- Strong organizational and time-management skills.
- Proactive approach to problem-solving and the ability to handle unexpected

scheduling issues.
- Previous experience in customer service or a client-facing role is preferred.
- Familiarity with scheduling software or appointment booking systems.

Languages:

- English (required)
- Hindi (required)

Flexible to work for 6 Days morning shift
Qualification:
Graduate, diploma or equivalent. Additional education or relevant certifications are a
plus.
Work Experience : 6 months to 1 year
Job Type : Full-time
Work Location : Visakhapatnam

Schedule:

- Day shift
- Morning shift

**Education**:

- Diploma (preferred)

**Experience**:

- Customer service: 2 years (required)

**Language**:

- English (preferred)
- Hindi (required)

Ability to Commute:

- Visakhapatnam, Andhra Pradesh (required)

Work Location: In person

**Speak with the employer**
+91 9063531891



  • Visakhapatnam, India ADROIT SOFTWARE TECHNOLOGY Full time

    Job Description: ADROIT SOFTWARE TECHNOLOGY is looking for CUSTOMER SERVICE REPRESENTATIVE to join our dynamic team and embark on a rewarding career journey - Responsible for handling customer inquiries and complaints, providing information and resolving issues in a prompt and friendly manner - Act as the first point of contact for customers and play a...


  • Visakhapatnam, India ADROIT SOFTWARE TECHNOLOGY Full time

    Job Description: - ADROIT SOFTWARE TECHNOLOGY is looking for CUSTOMER SERVICE REPRESENTATIVE to join our dynamic team and embark on a rewarding career journey. - Responsible for handling customer inquiries and complaints, providing information and resolving issues in a prompt and friendly manner. - Act as the first point of contact for customers and play a...


  • Visakhapatnam, India Novisync Full time

    **Location**: Vizag Andhra Pradesh IndiaStart Date: 03/18/2024Experience Needed: 0-1- Job Description: Customer Support Representative Qualifications: - High school diploma or equivalent required; associate's or bachelor's degree preferred. - Previous customer service experience is beneficial but not always required. - Excellent communication skills, both...


  • Visakhapatnam, India Alumze Full time

    **Key Responsibilities**: - **Customer Interaction**: - Provide accurate information regarding products, services, and policies. - Assist customers in troubleshooting technical issues and resolving product/service problems. - **Issue Resolution**: - Identify and assess customers’ needs to achieve satisfaction. - Handle customer complaints, provide...


  • Visakhapatnam, India Tanasvi Technologies Full time

    **Job Title**: Customer Care Representative (Female Only) **Location**: Visakhapatnam **Salary**: INR 15,000 per month **Company**: Train Dhaba **Key Responsibilities**: - Respond to customer inquiries and provide detailed information about our services. - Assist customers in making reservations and placing orders. - Address and resolve customer issues,...


  • Visakhapatnam, India Tanasvi Technologies Full time

    **Job Title: Customer Care Representative (Female Only)** **Location: Visakhapatnam** **Salary: INR 15,000 per month** **Company: Train Dhaba** **Key Responsibilities**: Respond to customer inquiries and provide detailed information about our services. Assist customers in making reservations and placing orders. Address and resolve customer issues,...


  • Visakhapatnam, India Samruddhi Farms And Estates India Private Limited Full time

    **Responsibilities**: - Provide accurate and helpful information to customers regarding products, services, policies, and procedures. - Process orders, returns, and exchanges, ensuring accuracy and timely resolution. - Identify and escalate complex issues to the appropriate teams or supervisors for resolution. - Investigate and resolve customer complaints...


  • Visakhapatnam, India Tanasvi Technologies Full time

    **Job Title: Customer Care Representative (Female Only)** **Location: Visakhapatnam** **Salary: INR 15,000 per month** **Company: Train Dhaba** **Key Responsibilities**: Respond to customer inquiries and provide detailed information about our services. Assist customers in making reservations and placing orders. Address and resolve customer issues,...


  • Visakhapatnam, India SM CONS Full time

    We are Hiring Customer Relationship Manager For a online Marketplace for indian Brands and Business Its a Startup and we are looking for good knowledge in cusomter support Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (required) -...


  • Visakhapatnam, India LBS ADVANCED TRAINING INSTITUTE PRIVATE LIMITED Full time

    **"Responsibilities**: Greet and welcome visitors in a professional and friendly manner. Answer phone calls, redirecting them as necessary or taking messages. Handle incoming and outgoing mail and packages. Maintain a clean and organized reception area. Schedule appointments and manage the office calendar. Assist with administrative tasks, such as...


  • Visakhapatnam, India Rozgaarwala.com Full time

    *HIRING FOR MNC!!!* CUSTOMER SERVICE REPRESENTIVE AT VIZAG!!! Profile - Customer Service Representative - Non voice process Location - VIZAG Experience 1 Year mandatory in any stream. Graduation mandatory Salary - 1.80 to 2.90 LPA + allowances Language - English and hindi speaking skills is required. Immediate joining EXPERIENCE CANDIDATES can...


  • Visakhapatnam, India ADROIT SOFTWARE TECHNOLOGY Full time

    Job Description: - ADROIT SOFTWARE TECHNOLOGY is looking for CUSTOMER SERVICE REPRESENTATIVE to join our dynamic team and embark on a rewarding career journey - Responsible for handling customer inquiries and complaints, providing information and resolving issues in a prompt and friendly manner - Act as the first point of contact for customers and play a...


  • Visakhapatnam, India Adroit Software Technology Full time

    Job Description: - ADROIT SOFTWARE TECHNOLOGY is looking for CUSTOMER SERVICE - REPRESENTATIVE to join our dynamic team and embark on a rewarding career journey - Responsible for handling customer inquiries and complaints, providing information and resolving issues in a prompt and friendly manner - Act as the first point of contact for customers and play a...


  • Visakhapatnam, India THEPLACEMENTPARK Full time

    Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social media and reach out to provide...


  • Visakhapatnam, India Advitha tech solutions Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...

  • Medical Representative

    4 months ago


    Visakhapatnam, India Talent Corner Full time

    We are looking for a resilient, empathic Medical Representative to contribute to the growth of our pharma client located in Vizag to srikakulam Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase products. **ROLE** : Medical Representative **Position** :...


  • Visakhapatnam, Andhra Pradesh, India Medi Transcare Pvt. Ltd. Full time

    **CSR- Customer Service Representative** **Job description / KRAs**: - Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice - Responsible for collecting field level data as required - Responsible for identifying customer needs and closing...


  • Visakhapatnam, India LBS ADVANCED TRAINING INSTITUTE PRIVATE LIMITED Full time

    **"Responsibilities**: 2. Issue Resolution: Identify and troubleshoot customer issues, providing appropriate solutions or escalating complex problems to higher-level support teams. 3. Customer Satisfaction: Ensure customer satisfaction by actively listening to customer concerns, empathizing with their situations, and going the extra mile to meet their...


  • Visakhapatnam, India SAUBHAGYA HUMAN CARE PRIVATE LIMITED Full time

    **Responsibilities**: 2. Issue Resolution: Identify and troubleshoot customer issues, providing appropriate solutions or escalating complex problems to higher-level support teams. 3. Customer Satisfaction: Ensure customer satisfaction by actively listening to customer concerns, empathizing with their situations, and going the extra mile to meet their...


  • Visakhapatnam, India E-TOP WALLET TECHNOEDGE PRIVATE LIMITED Full time

    **"Responsibilities**: Provide accurate information and assistance regarding products, services, policies, and promotions. Resolve customer complaints or concerns in a timely and satisfactory manner. Escalate complex issues to the appropriate department for further resolution. Process orders, returns, exchanges, and refunds accurately and...