Customer Service Representative
6 months ago
Job Description:
ADROIT SOFTWARE TECHNOLOGY is looking for CUSTOMER SERVICE
REPRESENTATIVE to join our dynamic team and embark on a rewarding
career journey
- Responsible for handling customer inquiries and complaints, providing
information and resolving issues in a prompt and friendly manner
- Act as the first point of contact for customers and play a critical role in
building and maintaining customer loyalty
- Efficiently schedule and confirm customer appointments based on service
availability and customer preferences
- Interact with customers in a friendly and helpful manner to gather necessary
information for appointment scheduling
- Provide information about services, answer customer inquiries, and offer
assistance with any scheduling-related concerns.
- Strive to enhance the overall customer experience by meeting or exceeding
appointment scheduling expectations
- Gather feedback from customers and relay valuable insights to improve
scheduling processes
- Manage inbound and outbound calls to schedule appointments for customers
- Engage with customers to understand their scheduling preferences and
service requirements.
- Utilize scheduling software and tools to book appointments accurately and
efficiently.
- Handle rescheduling requests, cancellations, and any other appointment related inquiries
Skills Required:
- Excellent English language skills (C1 & C2 Level)
- Excellent verbal and written communication skills.
- Ability to communicate professionally and effectively with clients and internal
team members.
- Strong organizational and time-management skills.
- Proactive approach to problem-solving and the ability to handle unexpected
scheduling issues.
- Previous experience in customer service or a client-facing role is preferred.
- Familiarity with scheduling software or appointment booking systems.
Languages:
- English (required)
- Hindi (required)
Flexible to work for 6 Days morning shift
Qualification:
Graduate, diploma or equivalent. Additional education or relevant certifications are a
plus.
**Work Experience : 6 months to 1 year**
**Job Types**: Full-time, Permanent
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- English (required)
- Hindi (required)
Ability to Commute:
- Visakhapatnam, Andhra Pradesh (required)
Work Location: In person
**Speak with the employer**
+91 9063531891
-
Chat customer service representative
2 days ago
Visakhapatnam, India NetRTech Solutions LLP Full timeCompany Description Net RTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results. Role Description Chat Customer Service Representative ...
-
Chat Customer Service Representative
6 days ago
Visakhapatnam, India NetRTech Solutions LLP Full time € 23,200Company Description NetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results. Role Description Chat Customer Service Representative ...
-
Customer Service Representative
6 months ago
Visakhapatnam, India Adroit Software Technology Full timeADROIT SOFTWARE TECHNOLOGY is looking for CUSTOMER SERVICE REPRESENTATIVE to join our dynamic team and embark on a rewarding career journey - Responsible for handling customer inquiries and complaints, providing information and resolving issues in a prompt and friendly manner - Act as the first point of contact for customers and play a critical role...
-
Customer Service Representative
6 months ago
Visakhapatnam, India ADROIT SOFTWARE TECHNOLOGY Full timeJob Description: - ADROIT SOFTWARE TECHNOLOGY is looking for CUSTOMER SERVICE REPRESENTATIVE to join our dynamic team and embark on a rewarding career journey. - Responsible for handling customer inquiries and complaints, providing information and resolving issues in a prompt and friendly manner. - Act as the first point of contact for customers and play a...
-
Customer Support Representatives
3 months ago
Visakhapatnam, India Novisync Full time**Location**: Vizag Andhra Pradesh IndiaStart Date: 03/18/2024Experience Needed: 0-1- Job Description: Customer Support Representative Qualifications: - High school diploma or equivalent required; associate's or bachelor's degree preferred. - Previous customer service experience is beneficial but not always required. - Excellent communication skills, both...
-
Customer Service Representative
6 months ago
Visakhapatnam, India Alumze Full time**Key Responsibilities**: - **Customer Interaction**: - Provide accurate information regarding products, services, and policies. - Assist customers in troubleshooting technical issues and resolving product/service problems. - **Issue Resolution**: - Identify and assess customers’ needs to achieve satisfaction. - Handle customer complaints, provide...
-
Customer Care Representative
6 months ago
Visakhapatnam, India Tanasvi Technologies Full time**Job Title**: Customer Care Representative (Female Only) **Location**: Visakhapatnam **Salary**: INR 15,000 per month **Company**: Train Dhaba **Key Responsibilities**: - Respond to customer inquiries and provide detailed information about our services. - Assist customers in making reservations and placing orders. - Address and resolve customer issues,...
-
Customer Care Representative
6 months ago
Visakhapatnam, India Tanasvi Technologies Full time**Job Title: Customer Care Representative (Female Only)** **Location: Visakhapatnam** **Salary: INR 15,000 per month** **Company: Train Dhaba** **Key Responsibilities**: Respond to customer inquiries and provide detailed information about our services. Assist customers in making reservations and placing orders. Address and resolve customer issues,...
-
Customer Care Representative
5 months ago
Visakhapatnam, India Tanasvi Technologies Full time**Job Title: Customer Care Representative (Female Only)** **Location: Visakhapatnam** **Salary: INR 15,000 per month** **Company: Train Dhaba** **Key Responsibilities**: Respond to customer inquiries and provide detailed information about our services. Assist customers in making reservations and placing orders. Address and resolve customer issues,...
-
Customer Support Representative
6 months ago
Visakhapatnam, India Rozgaarwala.com Full time*HIRING FOR MNC!!!* CUSTOMER SERVICE REPRESENTIVE AT VIZAG!!! Profile - Customer Service Representative - Non voice process Location - VIZAG Experience 1 Year mandatory in any stream. Graduation mandatory Salary - 1.80 to 2.90 LPA + allowances Language - English and hindi speaking skills is required. Immediate joining EXPERIENCE CANDIDATES can...
-
Customer Service Representative
5 months ago
Visakhapatnam, India SM CONS Full timeWe are Hiring Customer Relationship Manager For a online Marketplace for indian Brands and Business Its a Startup and we are looking for good knowledge in cusomter support Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (required) -...
-
Customer Service Representative
5 months ago
Visakhapatnam, India LBS ADVANCED TRAINING INSTITUTE PRIVATE LIMITED Full time**"Responsibilities**: Greet and welcome visitors in a professional and friendly manner. Answer phone calls, redirecting them as necessary or taking messages. Handle incoming and outgoing mail and packages. Maintain a clean and organized reception area. Schedule appointments and manage the office calendar. Assist with administrative tasks, such as...
-
Customer Support Representative
6 months ago
Visakhapatnam, India Adroit Software Technology Full timeJob Description: - ADROIT SOFTWARE TECHNOLOGY is looking for CUSTOMER SERVICE - REPRESENTATIVE to join our dynamic team and embark on a rewarding career journey - Responsible for handling customer inquiries and complaints, providing information and resolving issues in a prompt and friendly manner - Act as the first point of contact for customers and play a...
-
Customer Support Representative
6 months ago
Visakhapatnam, India ADROIT SOFTWARE TECHNOLOGY Full timeJob Description: - ADROIT SOFTWARE TECHNOLOGY is looking for CUSTOMER SERVICE REPRESENTATIVE to join our dynamic team and embark on a rewarding career journey - Responsible for handling customer inquiries and complaints, providing information and resolving issues in a prompt and friendly manner - Act as the first point of contact for customers and play a...
-
Customer Support Executive
5 months ago
Visakhapatnam, India Advitha tech solutions Full timeWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...
-
Customer Sales Representative
3 months ago
Visakhapatnam, Andhra Pradesh, India Medi Transcare Pvt. Ltd. Full time**CSR- Customer Service Representative** **Job description / KRAs**: - Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice - Responsible for collecting field level data as required - Responsible for identifying customer needs and closing...
-
Customer Care Representative
5 months ago
Visakhapatnam, India LBS ADVANCED TRAINING INSTITUTE PRIVATE LIMITED Full time**"Responsibilities**: 2. Issue Resolution: Identify and troubleshoot customer issues, providing appropriate solutions or escalating complex problems to higher-level support teams. 3. Customer Satisfaction: Ensure customer satisfaction by actively listening to customer concerns, empathizing with their situations, and going the extra mile to meet their...
-
Customer Care Representative
5 months ago
Visakhapatnam, India FR Engimech Private Limited Full time"**Responsibilities**: Provide accurate information and assistance regarding products, services, policies, and promotions. Resolve customer complaints or concerns in a timely and satisfactory manner. Escalate complex issues to the appropriate department for further resolution. Process orders, returns, exchanges, and refunds accurately and...
-
Sales Representative
5 months ago
Visakhapatnam, India TIOT Systems Pvt Ltd Full time**Job Summary**: As a Sales Representative for our B2B/B2G business, you will be responsible for generating sales and driving revenue growth by selling our products/services to other businesses and government entities. Your primary focus will be on building and maintaining strong relationships with potential clients, understanding their needs, and presenting...
-
Medical Representative
5 months ago
Visakhapatnam, India BHAGYAVATI PLACEMENT & SERVICES Full time**Job Title**: Medical Representative **Location**: Visakhapatnam **Company** **Product or Service**: Cell Therapy Clinic We are seeking qualified and experienced individuals to join our team as Medical Representatives for our Cell Therapy Clinic located in Visakhapatnam. The role involves generating leads for stem cells banking and promoting our services...