Customer Care Representative

5 months ago


Visakhapatnam, India Tanasvi Technologies Full time

**Job Title: Customer Care Representative (Female Only)**

**Location: Visakhapatnam**

**Salary: INR 15,000 per month**

**Company: Train Dhaba**

**Key Responsibilities**:
Respond to customer inquiries and provide detailed information about our services.

Assist customers in making reservations and placing orders.

Address and resolve customer issues, complaints, and concerns in a timely and professional manner.

Maintain a positive and empathetic attitude when interacting with customers.

Ensure customer satisfaction through effective communication and adept problem-solving.

Keep accurate records of customer interactions and follow up on pending inquiries.

**Requirements**:
Proficiency in both Hindi and English is mandatory.

Strong communication skills, both written and verbal.

Dedication to delivering exceptional customer service.

Patience and the ability to handle challenging situations with professionalism.

Basic computer skills for data entry and record-keeping.

Prior customer service experience is advantageous but not mandatory.

**Salary**: ₹15,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Visakhapatnam, Andhra Pradesh (required)

Ability to Relocate:

- Visakhapatnam, Andhra Pradesh: Relocate before starting work (required)

Work Location: In person



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