Customer Service Assistant

5 months ago


Bopal Ahmedabad Gujarat, India Samudra Cargo Handling Pvt Ltd Full time

Create potential clients in Client Intelligence and build database based on information provided
Draft quotes; follow-up feedback on proposals generated
Creating and managing orders for new shipments
Creating import and export FCL, LCL, and Air forwarding jobs
Sending pre-alerts, manifest, arrival notice, forwarding instructions and other documents
Lodging Sea Cargo, Export Customs Manifest,
Sending documents to Internal Tea, for Import Clearance& Export Clearance
Sending cartage advise, EDO, and other necessary documents to transport
Coordinate cartage with transport and client
Monitor customs clearance, follow up on missing documents and requirements to complete clearance
Send invoices to the clients once costing is approved and follow-up payment
Send payment request for COD payments such as: CFS, Overseas Agent, port charges to shipping line
Any other tasks that may be assigned by the client/Team Leader

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Work from home

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 2 years (preferred)
- Customer service: 2 years (required)

**Language**:

- English (preferred)
- Hindi (preferred)

Ability to Commute:

- Bopal, Ahmedabad, Gujarat (required)

Ability to Relocate:

- Bopal, Ahmedabad, Gujarat: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 9638995904



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