Debt Collection Agent
2 months ago
Location: Gurgaon
**Salary**: Up to ₹40,000 per month (in hand)
Shift: US Timings (Night Shift)
Employment Type: Full-time
Experience: Minimum 1 year in US Collections
Education: Undergraduate or Graduate
**Skills**:
- Excellent communication skills in English (verbal and written)
- Strong understanding of US collections processes
- Ability to negotiate and resolve debt issues
**Responsibilities**:
- Managing outbound and inbound calls to US-based clients for debt collections
- Handling escalated issues and resolving disputes
- Negotiating payment plans and ensuring timely collections
- Maintaining accurate records of all collection activities
- Ensuring compliance with US debt collection regulations
**Requirements**:
- Minimum 1 year of experience in US collections
- Strong problem-solving and analytical skills
- Ability to handle challenging conversations
- Willingness to work in a US shift
- Self-travel to the office in Gurgaon
Pay: ₹25,000.00 - ₹40,000.00 per month
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
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