Bpo Collections Agent

5 days ago

Gurugram Haryana, India OnlineInfatuation Full time

Profile: BPO Collection Aget

**Salary**: Up to 22k plus incentives

Location: Gurgaon sec 18

**Job Type**: Full Time

Shift: Day Shift

**Graduates and undergrad can apply.**

**Responsibilities**:

- Negotiate payment plans and repayment schedules with customers
- Resolve disputes or conflicts related to payments
- Maintain accurate records of customer interactions and transactions
- Monitor customer accounts to ensure timely payments and prevent overdue debts
- Identify and address any issues or reasons for non-payment
- Collaborate with the finance team to implement strategies for faster collections
- Provide regular reports on collection activities and outstanding debts

Job Overview:
As a Collections Agent, you will be responsible for chasing outstanding debts, building strong relationships with customers, and achieving collection targets. You will need to have excellent communication and negotiation skills, as well as the ability to handle difficult situations and resolve conflicts.

Qualifications:

- Excellent communication and negotiation skills
- Ability to handle difficult situations and resolve conflicts
- Strong attention to detail and accuracy
- Bachelor's degree required.

**Skills**:

- Strong communication and interpersonal skills
- Negotiation and persuasion skills
- Problem-solving and conflict resolution skills
- Attention to detail and accuracy
- Knowledge of debt collection laws and regulations
- Proficiency in using collection software and CRM systems
- Ability to work independently and meet collection targets

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹22,000.00 per month

Schedule:

- Day shift

Application Question(s):

- Are you an immediate joiner?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (required)

Work Location: In person

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