Collection Executive

2 days ago


Gurugram Haryana, India Bridgexcel innovations pvt ltd Full time

Position: Collection Agent

Location: Gurgaon

Experience:1 year in the collection process.

Requirement: Strong communication skills are a must

Roles & Responsibilities:

- Contact customers regarding overdue payments and negotiate repayment terms to achieve collection targets.
- Maintain accurate records of customer interactions, payment updates, and commitments.
- Ensure all recovery efforts adhere to company policies and legal guidelines.
- Address customer queries related to payments and escalate complex cases to the senior team when necessary.
- Collaborate with field collection agents and update them on unresponsive accounts.
- Identify high-priority accounts and take proactive steps to mitigate repayment risks.
- Handle interactions with professionalism and empathy to maintain a positive customer experience while emphasizing repayment benefits.

Pay: From ₹15,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (required)

Work Location: In person



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