Tele Collection Executive(Kannada)
2 days ago
**Position: Tele collection executive(kannada)**
Experience: fresher to 1+years of experience in Tele collection
Language preference: Kannada
Location: Mg road, Gurugram
**Salary**: 25,000-35,000 Per month.
**Must have good communication skills**
**Roles & Responsibilities**:
- Contact customers regarding overdue payments and negotiate repayment terms to achieve collection targets.
- Maintain accurate records of customer interactions, payment updates, and commitments.
- Ensure all recovery efforts adhere to company policies and legal guidelines.
- Address customer queries related to payments and escalate complex cases to the senior team when necessary.
- Collaborate with field collection agents and update them on unresponsive accounts.
- Identify high-priority accounts and take proactive steps to mitigate repayment risks.
- Handle interactions with professionalism and empathy to maintain a positive customer experience while emphasizing repayment benefits
Pay: ₹25,000.00 - ₹35,000.00 per month
Schedule:
- Day shift
Work Location: In person
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