Tele Collection Executive(Kannada)

4 days ago

Gurugram Haryana, India Bridgexcel innovations pvt ltd Full time

**Position: Tele collection executive(kannada)**

Experience: fresher to 1+years of experience in Tele collection

Language preference: Kannada

Location: Mg road, Gurugram

**Salary**: 25,000-35,000 Per month.

**Must have good communication skills**

**Roles & Responsibilities**:

- Contact customers regarding overdue payments and negotiate repayment terms to achieve collection targets.
- Maintain accurate records of customer interactions, payment updates, and commitments.
- Ensure all recovery efforts adhere to company policies and legal guidelines.
- Address customer queries related to payments and escalate complex cases to the senior team when necessary.
- Collaborate with field collection agents and update them on unresponsive accounts.
- Identify high-priority accounts and take proactive steps to mitigate repayment risks.
- Handle interactions with professionalism and empathy to maintain a positive customer experience while emphasizing repayment benefits

Pay: ₹25,000.00 - ₹35,000.00 per month

Schedule:

- Day shift

Work Location: In person

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