
Tele Sales Executive
16 hours ago
A tele-sales executive is responsible for making outbound and receiving inbound calls to promote products/services, generate leads, or provide customer support. They play a crucial role in customer interaction, sales, and feedback collection.
Key Responsibilities:
1. Outbound Calls (Sales & Lead Generation)
- Contact potential or existing customers to promote products/services.
- Explain product features, benefits, and pricing.
- Generate sales leads and set appointments for further discussions.
- Follow up with customers to close sales or maintain relationships.
2. Inbound Calls (Customer Support & Queries)
- Answer customer inquiries regarding products, services, or policies.
- Resolve complaints or escalate issues to the relevant department.
- Provide accurate information and assistance to customers.
3. Data Management & Reporting
- Maintain a database of customer interactions, feedback, and follow-ups.
- Update CRM (Customer Relationship Management) systems with relevant details.
- Prepare daily/weekly reports on call performance and customer feedback.
4. Relationship Building & Communication
- Develop and maintain positive relationships with customers.
- Handle objections and negotiate effectively.
- Ensure a polite, professional, and friendly tone in all communications.
Pay: ₹15,000.00 - ₹20,000.00 per month
Ability to commute/relocate:
- Gurgaon City, Haryana: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- Tele-sales: 1 year (required)
- Sales: 1 year (required)
**Language**:
- English (required)
Work Location: In person
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