Tele Collection Executive

3 days ago

Delhi Gurugram NCR, India Kisan Rural Finance Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Job Title: Tele collection/Telemarketing Executive (Tele caller)

Job Type: Full-time

Location: Gurgaon

Job Description

We're seeking a highly motivated and results-driven Tele collection/ Telemarketing Executive to join our team. As a Tele Collection Executive (NPA), you'll be responsible for achieving collection targets through outbound/inbound calls.

Responsibilities

  1. Make outbound/inbound calls to potential customers to promote products/services.

  2. Generate collection leads and convert prospects into customers.

  3. Achieve monthly collection targets.

  4. Build relationships with customers and address concerns.

  5. Provide product information and demonstrations.

  6. Handle customer objections and negotiations.

  7. Update customer records and collection data.

  8. Collaborate with collection teams to achieve business objectives.

Requirements

  1. Education: Any Graduation

  2. Experience: 2-7Years in tele collection/telemarketing.

3 Candidate should have good experience on hand with NPA Collection.

Skills

1. Good communication and persuasion skills.

2. Strong customer service skills.

3. Ability to work under pressure and meet targets.

4. Basic computer knowledge

5. Good in English and Hindi

Personality Traits

1. Confident and results-driven.

2. Good listener and problem-solver.

3. Ability to handle rejection.

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