Trainer - Debt Recovery Agent

3 days ago

Gurugram Haryana, India Raman Kant Munjal Foundation Full time

The Raman Kant Munjal Foundation, an initiative of Hero Group is dedicated to enriching and energizing lives by helping the less privileged and thus enabling to build a happier and healthier community and society. There are various programs that are currency running in the organization. Some of the prominent ones are:

- Asha Education Centres: Foundation established Asha centres across villages in the country. These centres cater to the remedial education needs of the underprivileged children going to the government schools in the villages.
- Skill development Initiatives:

- JEEVIKA: Over 3,200+ people employed at garment manufacturing units.
- HUNAR: Hunar is training, developing and supporting skilled professionals.

**Roles and Responsibilities**: The Trainer - Debt Recovery Agent will be responsible for planning and conducting regular classes for the Debt Recovery Agent course under the Hunar Project, supported by HeroFin Corp. S/he will play a key role in designing and delivering effective training sessions.
- Prepare lesson plans based on the curriculum prescribed by Banking, Financial Services and Insurance Sector Skill Council and conduct regular classes.
- Plan and execute sessions on basic banking function, debt collection and its legal and ethical aspects.
- Liaise with industry experts and plan guest sessions.
- Organize role-playing activities to simulate real life scenarios.
- Assist in the timely creation of batches and ensure proper documentation.
- Track course progress against milestones and objectives, ensuring the timely completion of classes.

**Eligibility**:

- Graduate with 3 years of industry experience (Banking, Financial Services, etc.), out of which at least 1 year of experience should be as a DRA trainer.
- BFSI ToT Certification

**Salary**:

- 18-25k based on the experience and skill set.

**Skill Set**:

- Knowledge of banking industry, products and its legal framework
- Excellent verbal and written communication skills.
- Proficiency in MS Office (Word, Excel, PowerPoint).

**Job Types**: Full-time, Contractual / Temporary
Contract length: 11 months

Pay: ₹18,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Language**:

- Hindi and English (preferred)

**Location**:

- Gurgaon, Haryana (preferred)

Work Location: In person

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