Collection Executive

10 hours ago

Gurugram Haryana, India Rentickle Full time

Rentickle is one of the largest & fastest growing companies in the online rental space & has

served close to 100,000+ B2C and B2B consumers. Founded by two industry veterans, Amit

Sodhi (ISB Hyd, Ex. Director-BD, HT Media) and Vineet Chawla (Ex. CEO, Hongkong

Winalite Group), and funded by Singapore based investors, the Company has established a

leadership position in its sector in a short span of three years.

Rentickle has established the brand in the marketplace and has been awarded Super Startup of

the Year by Super Brands and Brand Of the Year by Silicon India. In the Startup category,

Rentickle has topped the list for Workplace Culture backed by Business World. The company

has won The Economic Times Promising Brand 2018 and TECHTORS by BW

Businessworld. The company has been recently awarded the title of 18 Startups to look at in

2018-2019 by Insights Success Magazine.

The company has aggressive plans to expand into more geographies & product categories with a

vision to become the largest online rental platform by 2022.

Job Brief:
You will act as liaisons between Rentickle and customers to collect debts and resolve

outstanding balances. Your responsibilities will include developing payment plans, locating

debtors in order to begin the recovery process, and negotiating debt payments. You may also be

required to negotiate payment settlements on recoverable debt.

**Responsibilities**:

- Collaborating on debt collection efforts with Accounts, Sales, and the Legal Department.
- Developing debt collection strategies and plans.
- Adhering to the Collection Policies throughout the debt collection process.
- Contacting debtors by telephone to enact and negotiate debt recovery.
- Preventing repeated payment delinquency by negotiating manageable debt payments.
- Negotiating settlements to receive payment on a certain percentage of the debt.
- Keeping and updating records of all communications, payment plans agreed to, and

amounts paid.
- Initiating legal and repossession proceedings if debt recovery fails.

**Requirements**:

- Previous debt collection experience will be advantageous.
- Exceptional ability to communicate with debtors to negotiate debt payment plans.
- Ability to collaborate on debt collection efforts with other departments and institutions.
- Exceptional recordkeeping and interpersonal skills.
- Responsible for handling and maintaining data for Defaulters & Renewals.
- Regular follow-ups with customers for pending payments through calls & mails.
- Keeping track of the renewals of old orders and defaulters in case of payment not

received.
- Payment Calculations

Location: Gurgaon

Compensation: 3-3.5 LPA/
- **Experience
- 1-2 Years**

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Provident Fund

Schedule:

- Fixed shift
- Morning shift
- Weekend only

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Are you an immediate joiner?
- Current in hand per month salary?
- Expected in hand per month salary?

**Experience**:

- Customer support: 1 year (preferred)

**Location**:

- Gurugram, Haryana (preferred)

Work Location: In person

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