Customer Retention and Reorder Executive

Responsibilities -1. Drive CRM Channel & Customer Retention: Take charge of CRM channel and retention efforts to foster long-term customer satisfaction and loyalty. 2. Plan & Execute CRM Channels: Develop and execute various CRM channels (email, notifications, SMS, WhatsApp, app push) aligned with retention objectives.3. Collaborate Weekly with CRM POC:...

We are hiring for a senior professional in Retention.Key Responsibilities:Call dropout students and meet them and their parents for counseling.Understand the concerns of the Student/Parent for dropout.Follow up regularly with Student/Parents to retain them.Discuss with Centre Operations Manager / HOD (Head of Department) and provide solution to retain the...

Job Brief:Someone who knows their customer needs, wishes and dreams. S/he should be well versed in the value delivered to customers and the problems customers are trying to solve. Work with customer service, operations, creative and communications, marketing, tech and product team to maintain a customer-focused attitude with a focus on activities that create...

Job Brief:Someone who knows their customer needs, wishes and dreams. S/he should be well versed in the value delivered to customers and the problems customers are trying to solve. Work with customer service, operations, creative and communications, marketing, tech and product team to maintain a customer-focused attitude with a focus on activities that create...

We are hiring for a senior professional in Retention.Key Responsibilities:1. Call dropout students and meet them and their parents for counseling.2. Understand the concerns of the Student/Parent for dropout.3. Follow up regularly with Student/Parents to retain them.4. Discuss with Centre Operations Manager / HOD (Head of Department) and provide solution to...

We are hiring for a senior professional in Retention.Key Responsibilities:1. Call dropout students and meet them and their parents for counseling.2. Understand the concerns of the Student/Parent for dropout.3. Follow up regularly with Student/Parents to retain them.4. Discuss with Centre Operations Manager / HOD (Head of Department) and provide solution to...

Job Brief:Someone who knows their customer needs, wishes and dreams. S/he should be well versed in the value delivered to customers and the problems customers are trying to solve. Work with customer service, operations, creative and communications, marketing, tech and product team to maintain a customer-focused attitude with a focus on activities that create...

Job Brief:Someone who knows their customer needs, wishes and dreams. S/he should be well versed in the value delivered to customers and the problems customers are trying to solve. Work with customer service, operations, creative and communications, marketing, tech and product team to maintain a customer-focused attitude with a focus on activities that create...

We are hiring Retention Analyst professionals!Role - Customer Retention Marketing AnalystLocation - Gurgaon, Sector-59Willing to work from office - 5 days (Mon-Fri) Qualifications & Experience:- A graduate from a premier institute with 2-4 years of relevant experience in CRM/Retention Marketing/Marketing Analytics.- Hands-on experience in campaign management...

We are hiring Retention Analyst professionals!Role - Customer Retention Marketing AnalystLocation - Gurgaon, Sector-59Willing to work from office - 5 days (Mon-Fri) Qualifications & Experience:- A graduate from a premier institute with 2-4 years of relevant experience in CRM/Retention Marketing/Marketing Analytics.- Hands-on experience in campaign management...

_1. Calling on prospective visitors, schools & corporate and generating leads._ - 2. Capture and Update customer information accurately._ - 4. Calling to leads and convert them into sales._ - 5. Customer Relationship Management, customer retention and new customer acquisition._ - 6. Follow up and gather feedback with Business Associates/Travel Agents._ - 7....

Responsibilities :Act as a primary point of contact to get RFQs from the clients and coordinate with the internal teams to quote and win businessRelationship with key clients and ensure max SOW and reduce churnNew business opportunities within existing accounts and cross-selling all portfolio of servicesRegular meetings with clients and executing account...

Hiring for Lenskart From 0 to 2 year(s) of experience ₹ 2,50,000 - 3,00,000 P.A. - Gurgaon/Gurugram **Roles and Responsibilities** Reach out to existing and potential customers to present our product offering Consult with customers on what suites their needs in terms of eyewear designs Connect with customer to understand their style, features and...

Job Profile: Customer Support Executive (Digital Marketing) Experience: minimum 2 years Shift: 10am to 7pm (Monday to Friday) **Salary**: As per company norms Location: Sec-58, Gurugram **Key Responsibilities**: - Troubleshoot and resolve customer issues related to digital marketing campaigns, billing, technical problems, and other concerns. Escalate...

Who are we :We're a startup building a wealth-tech platform, with the goal of making investments easy, intelligent, and quick (while letting users retain most of their daily trading habits). We aim to bring a user's complete e2e investment journey on a single platform (from identifying investment opportunities to executing final trade)This is a full time...

Who are we :We're a startup building a wealth-tech platform, with the goal of making investments easy, intelligent, and quick (while letting users retain most of their daily trading habits). We aim to bring a user's complete e2e investment journey on a single platform (from identifying investment opportunities to executing final trade)This is a full time...

Mylo - 'Raise Happiness'Mylo is the only one-stop full-stack platform trusted by millions of young parents for starting and raising a happy & healthy family. It is responsive to the unique needs of young families and adapts seamlessly to their life stages to ensure that they always have a trusted partner by their side. Mylo harnesses the power of collective...

Mylo - 'Raise Happiness'Mylo is the only one-stop full-stack platform trusted by millions of young parents for starting and raising a happy & healthy family. It is responsive to the unique needs of young families and adapts seamlessly to their life stages to ensure that they always have a trusted partner by their side. Mylo harnesses the power of collective...

Responsibilities:- Act as a primary point of contact to get RFQs from the clients and coordinate with the internal teams to quote and win business- Relationship with key clients and ensure max SOW and reduce churn- New business opportunities within existing accounts and cross-selling all portfolio of services- Regular meetings with clients and executing...

Customer Support Executive We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff...