AGM - Customer Retention - Education (5-10 yrs)

3 weeks ago


Gurgaon, Haryana, India iimjobs Full time
We are hiring for a senior professional in Retention.

Key Responsibilities:

  • Call dropout students and meet them and their parents for counseling.
  • Understand the concerns of the Student/Parent for dropout.
  • Follow up regularly with Student/Parents to retain them.
  • Discuss with Centre Operations Manager / HOD (Head of Department) and provide solution to retain the student.
  • Have House calls fixed to meet parents.
  • Achieve Retention Targets.
  • Prepare Daily Reports on Retention.


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