Guest Relations
6 months ago
WE ARE HIRING
Job designation:
- Guest Relations : Female
Job location:
- Goa, Goa
**Salary**:
- 28,000- 35,000 per month
**Experience**:
- Total experience:
- 6 years of experience in guest relations or a similar field.
- Minimum experience:
- 4-5 years of experience in a customer-facing role, preferably in hospitality or a related industry.
Education:
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred.
Skillset:
- Good communication skills
- Proficiency with MS Office
- Proficient in using reservation software.
**IMMEDIATE JOINERS REQUIRED**
**FULL TIME**
**Profile introduction**:
We are seeking a dynamic and charismatic individual to join our team as a Guest Relations Executive. As the face of our organization, you will play a crucial role in creating a positive and memorable experience for our guests. This position is perfect for a personable and well-presented professional who thrives in a customer-centric environment.
**Responsibilities**:
- Greet and welcome guests with a warm and friendly demeanor.
- Assist guests with check-in and check-out processes efficiently.
- Handle guest inquiries and provide information about the facilities and services.
- Coordinate with various departments to ensure guest requests and preferences are met.
- Address and resolve guest concerns and issues promptly and professionally.
- Maintain a strong knowledge of local attractions, restaurants, and entertainment options.
- Ensure the overall satisfaction of guests throughout their stay.
- Collaborate with the management team to implement improvements in guest services.
**Requirements**:
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Ability to handle difficult situations with grace and composure.
- Proficient in using computer systems and reservation software.
- Knowledge of multiple languages is a plus.
**Salary**: ₹28,000.00 - ₹35,000.00 per month
Schedule:
- Day shift
Work Location: In person
**Speak with the employer**
+91 7028272239
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