Guest Relation Associate
6 days ago
Job Title: Guest Relations Associate
Department: Front Office
Reports To: Guest Relations Manager
Summary:
The Guest Relations Associate is responsible for providing exceptional customer service to hotel guests, ensuring their satisfaction throughout their stay. They will be the primary point of contact for guests, handling inquiries, resolving issues, and exceeding expectations.
Essential Duties and Responsibilities:
- Greet guests warmly and professionally upon arrival
- Assist with check-in and check-out procedures
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and efficiently
- Address guest concerns and resolve issues in a timely and satisfactory manner
- Anticipate guest needs and go the extra mile to exceed expectations
- Maintain a positive and professional demeanor at all times
- Escalate complex issues to the Guest Relations Manager
- Collect and record guest feedback
- Prepare welcome folders and provide information to incoming guests
- Assist with special requests and arrangements for VIP guests
- Promote hotel services and amenities to guests
- Ensure compliance with hotel policies and procedures
- Maintain a clean and organized workspace
**Job Types**: Full-time, Permanent
**Salary**: ₹12,000.00 - ₹15,000.00 per month
**Benefits**:
- Flexible schedule
- Food provided
- Health insurance
- Paid time off
Schedule:
- Fixed shift
- Weekend availability
Ability to commute/relocate:
- South Goa, Goa: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
-
Guest Relation Associate
2 months ago
Goa, India The Baywatch Resort, Goa Full timeJob Title: Guest Relations Associate Department: Front Office Reports To: Guest Relations Manager Summary: The Guest Relations Associate is responsible for providing exceptional customer service to hotel guests, ensuring their satisfaction throughout their stay. They will be the primary point of contact for guests, handling inquiries, resolving issues,...
-
Guest Relation Executive, Guest Relation Associate
2 months ago
Goa, India Regenta central Imperial Candolim, Goa Full time2-3 Years of Experience as Guest Relation Executive/ associate in hospitality. Good Communication Skills is Must Handling Guest Queries and Taking Their Feedback. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Evening shift -...
-
Guest Relations
2 months ago
Goa, India Paradigm Consultancies Full timeWE ARE HIRING Job designation: - Guest Relations : Female Job location: - Goa, Goa **Salary**: - 28,000- 35,000 per month **Experience**: - Total experience: - 6 years of experience in guest relations or a similar field. - Minimum experience: - 4-5 years of experience in a customer-facing role, preferably in hospitality or a related...
-
Guest Relation
2 days ago
Goa, India Paradigm Consultancies Full time**WE ARE HIRING** **Job designation: - Guest Relations** **Job location: - Goa** **Salary: - 20,000-25,000 per month** **Experience: - ** **Total experience: - ** - 5 years of experience in a customer-facing role, **Minimum experience: - ** - At least 1-2 years of experience in a customer-facing role, **Education: - ** - A high school diploma...
-
Guest Relation Associate
2 months ago
Goa Velha, India Bloom Hotel Group Full timeGuest Relations Officer responsibilities include:Welcoming guests in a friendly and professional way. Addressing and escalating customer complaints. Providing information about facilities, programs and other services. **Job Types**: Full-time, Permanent **Salary**: ₹10,029.52 - ₹19,000.00 per month **Benefits**: - Food provided - Provident...
-
Guest Relation Associate
2 months ago
Goa Velha, India Bloom Hotel Group Full timeGuest Relations Officer responsibilities include:Welcoming guests in a friendly and professional way. Addressing and escalating customer complaints. Providing information about facilities, programs and other services. **Job Types**: Full-time, Permanent **Salary**: ₹13,000.00 - ₹19,000.00 per month **Benefits**: - Food provided - Provident...
-
Guest Relation Executive
2 weeks ago
Goa, India Holiday Inn Resort South Goa Full time**Greeting clients.** Greeting guests as they arrive makes a great first impression and helps them feel more at home. - **Coordinating check-ins and check-outs.** Guest relations managers help the front desk operate smoothly to ensure timely check-ins and check-outs. They also coordinate luggage collection and storage and oversee front desk financial...
-
Guest Relation Executive
1 week ago
Goa, India Foxoso Hospitality Pvt Ltd Full timeGuest Check-In and Check-Out:Welcome guests upon arrival. Assist with the check-in and check-out processes. Provide information about hotel amenities, services, and policies. Guest Assistance:Address guest inquiries, requests, and complaints promptly and professionally. Arrange transportation, tours, and other services as requested. Offer assistance with...
-
Guest Relations Executive
2 months ago
Goa, India ReckRute Full time**GUEST RELATIONS EXECUTIVE** **Skills**: - Proven experience as a Guest Relations Officer - Familiarity with hospitality industry standards - Proficiency in English; knowledge of additional languages is a plus - Computer literacy - A customer-oriented and professional attitude - An outgoing personality - Outstanding communication abilities - Excellent...
-
Guest Relations Manager
3 weeks ago
Goa, India Hilton Goa Resort Full timeDescriptionA Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.What will I be doing?As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional...
-
Guest Relations Manager
2 weeks ago
Goa, India Hilton Goa Resort Full timeDescriptionA Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.What will I be doing?As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional...
-
Guest Relations Manager
2 weeks ago
Goa, India Hilton Goa Resort Full timeA Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.What will I be doing?As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest...
-
Guest Relations Manager
4 weeks ago
Goa, India Hilton Goa Resort Full timeA Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.What will I be doing?As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest...
-
Guest Relations: Resort
2 months ago
Goa, India Paradigm Consultancies Full timeWE ARE HIRING Job designation: - Guest Relations: Hotel Job location: - Silvassa **Salary**: - 25,000-50,000 per month Food and Accommodation provide **Experience**: - Total experience: - 5-7 years of experience in a similar role within the hospitality industry. Minimum experience: - 3-4 years of experience in in a customer service or hospitality...
-
Guest Relations Executive
2 months ago
Goa, India Paradigm Consultancy Full timeWE ARE HIRING Designation: - Guest Relations Executive Location: - Goa Salary: - 25,000 To 28,000 Per Month + Food And Accommodation Education: - Diploma / Degree in Hotel Management Experience: - Total Experience : 4 to 5 Years with hospitality industry - Minimum Experience : 1 -2 Years of Proven experience in a guest-facing role within the...
-
Guest Relation Executive
3 weeks ago
Goa, India Kish Hospitality Consultant Full timeJob Description: Guest Relations Executive Kish Hospitality Consultant is seeking an experienced and passionate Guest Relations Executive to join our client at our in Goa. In this role, you will be responsible for providing exceptional customer service and ensuring a memorable experience for all our guests. **Responsibilities**: - Greet and welcome guests...
-
Guest Relation Executive
3 days ago
Goa, India Kish Hospitality Consultant Full timeJob Description: Guest Relations Executive Kish Hospitality Consultant is seeking an experienced and passionate Guest Relations Executive to join our client at our in Vasco Da Gama, Goa. In this role, you will be responsible for providing exceptional customer service and ensuring a memorable experience for all our guests. **Responsibilities**: - Greet and...
-
Guest Relation Executive
2 months ago
Goa, India Sohum Wellness Ltd. Full timeWelcome guests during check-inand give a farewell to guests while checkout. - Handling guest complaints and concerns in an efficient and timely manner. - Overseeing VIP guests, arrivals, and departures. - Coordinatingand multi-tasking job duties in a busy environment. - Detailed information regarding arrivals and room requirements. - Have up-to-date...
-
Guest Relation Associate/executive
2 weeks ago
Goa, India Pai Infinite Solutions Full timeShould Provide excellent customer service to the guest. - Handing Guest complaint - Overseeing VIP guest arrival and departure - Timely being in touch with guest - Good command over Hindi and English essential. South Indian language will be an added advantage - Height not less than 5”5 Pay: ₹12,000.00 - ₹30,000.00 per month **Benefits**: - Commuter...
-
Guest Relation Executive
5 days ago
Goa, India ZODIAC HR CONSULTANTS (I) PVT. LTD. Full timeGREETINGS FROM ZODIAC HR CONSULTANT !!!!!!!!!!!!!! **Guest Relation Executives DUTIES AND RESPONSIBILITIES**: - Welcome guests during check-in and giving a found farewell to guest while checkout. - Handling guest complaints and concerns in an efficient and timely manner. - Overseeing VIP guests, arrivals and departures. - Coordinating and multi-tasking job...