Guest Relations: Resort

4 weeks ago


Goa, India Paradigm Consultancies Full time

WE ARE HIRING

Job designation:

- Guest Relations: Hotel

Job location:

- Silvassa

**Salary**:

- 25,000-50,000 per month

Food and Accommodation provide

**Experience**:

- Total experience:

- 5-7 years of experience in a similar role within the hospitality industry.

Minimum experience:

- 3-4 years of experience in in a customer service or hospitality role or related field

Education:

- High school diploma or equivalent; bachelor's degree in hospitality management or a related field

Skillset:

- Good communication skills
- Proficiency with MS Office
- Familiarity with hotel management software is a plus.

**Only Females**

IMMEDIATE JOINERS REQUIRED

FULL TIME

**Profile Introduction**:
As a Guest Relations in our hotel, you will be a key ambassador for exceptional guest experiences. Your primary responsibility is to ensure that guests feel welcomed, valued, and attended to throughout their stay. You will be the face of hospitality, providing a warm and inviting atmosphere while maintaining a high level of professionalism.

**Requirements**:

- Excellent interpersonal and communication skills.
- Strong problem-solving abilities.
- Ability to work in a fast-paced environment.
- Exceptional organizational skills.
- Proficiency in multiple languages is an advantage.
- Flexibility to work various shifts, including weekends and holidays.

**Responsibilities**:

- **Welcome and Check-In**:

- Greet guests upon arrival with a friendly and welcoming demeanor.
- Efficiently handle check-in procedures, ensuring accuracy of guest information.
- **Guest Assistance**:

- Respond promptly to guest inquiries, requests, and complaints, ensuring resolution to their satisfaction.
- Provide information about hotel services, facilities, and local attractions.
- **Communication**:

- Maintain open lines of communication with other hotel departments to ensure smooth operations.
- Coordinate with housekeeping and maintenance to address guest needs.
- **Special Requests**:

- Handle special requests and arrangements, such as room preferences, transportation, and dining reservations.
- **Check-Out**:

- Facilitate the check-out process, processing payments, and ensuring accurate billing.
- **Customer Feedback**:

- Solicit feedback from guests and use it to continually improve service quality.
- Address negative feedback promptly and professionally.
- **Events and Celebrations**:

- Assist in organizing and coordinating special events, celebrations, and conferences hosted by guests.
- **Security and Safety**:

- Ensure the safety and security of guests by following hotel procedures and protocols.

**Salary**: ₹25,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 7028283439



  • Goa, India Hilton Goa Resort Full time

    A Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.What will I be doing?As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest...


  • Goa, India The Baywatch Resort, Goa Full time

    Job Title: Guest Relations Associate Department: Front Office Reports To: Guest Relations Manager Summary: The Guest Relations Associate is responsible for providing exceptional customer service to hotel guests, ensuring their satisfaction throughout their stay. They will be the primary point of contact for guests, handling inquiries, resolving issues,...

  • Front Office

    1 month ago


    Goa, India Paradigm Consultancies Full time

    **We Are Hiring** **Designation: - **Front Office : Resort **Location: - ** Nashik **Ready to Relocate in Nashik** **Salary: - ** 20,000 - 25,000 **Experience: - ** 1- 2 Years **Education: - **High school diploma or equivalent (some college coursework in hospitality or related field is a plus). **Responsibilities: - ** **Guest...

  • Guest Relation

    4 weeks ago


    Goa, India Paradigm Consultancies Full time

    **WE ARE HIRING** **Job designation: - Guest Relations** **Job location: - Goa** **Salary: - 20,000-25,000 per month** **Experience: - ** **Total experience: - ** - 5 years of experience in a customer-facing role, **Minimum experience: - ** - At least 1-2 years of experience in a customer-facing role, **Education: - ** - A high school diploma...


  • Goa-Arpora-Baga, India Hilton Full time

    A Guest Relations Executive directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.What will I be doing?As Guest Relations Executive, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure...


  • Goa, India Foxoso Hospitality Pvt Ltd Full time

    Guest Check-In and Check-Out:Welcome guests upon arrival. Assist with the check-in and check-out processes. Provide information about hotel amenities, services, and policies. Guest Assistance:Address guest inquiries, requests, and complaints promptly and professionally. Arrange transportation, tours, and other services as requested. Offer assistance with...


  • Goa, India Kish Hospitality Consultant Full time

    Job Description: Guest Relations Executive Kish Hospitality Consultant is seeking an experienced and passionate Guest Relations Executive to join our client at our in Vasco Da Gama, Goa. In this role, you will be responsible for providing exceptional customer service and ensuring a memorable experience for all our guests. **Responsibilities**: - Greet and...


  • Goa, India Cadillac Diamond Casino Full time

    Requirement: - **ONLY FEMALES** Job Summary: The Guest relation Executive is a crucial member of our GRE, responsible for delivering exceptional customer service to our casino guests. This role involves providing personalized attention, anticipating guest needs, and ensuring a memorable and enjoyable experience for our valued clients. Key...


  • Goa, India Delta Recruitment Consultants Pvt. Ltd. Full time

    **Hiring for a Brand 5 star hotel.** **Position: Guest Relation Executive (GRE)** **Location: Goa** **Qualification: - Graduation** **Department: Front Office** **Female Only** **Job roles & responsibilities**: - **Managing guests' experiences.** **- Greeting and checking in guests as they arrive.** **- Ensuring guests have a pleasant...


  • Goa, India Foxoso Hospitality Pvt Ltd Full time

    Guest Check-In and Check-Out:Welcome guests upon arrival. Assist with the check-in and check-out processes. Provide information about hotel amenities, services, and policies. Guest Assistance:Address guest inquiries, requests, and complaints promptly and professionally. Arrange transportation, tours, and other services as requested. Offer assistance with...


  • Goa, India Stone wood Nature Resort Full time

    **Responsibilities**: - Greet and assist guests with check-in and check-out procedures. - Manage reservations and ensure accuracy in bookings. - Provide information about resort amenities and local attractions. - Process guest payments and maintain accurate records. - Coordinate room assignments and communicate with housekeeping. - Handle guest inquiries...


  • North Goa, India Aguada Anchorage, The Villa Resort Full time

    Job descriptionAbout Us:Aguada Anchorage is an exquisite Villa Resort located 5 mins walking distance to the Sinquerim beach. We are a family-owned and run resort and treat all our employees as part of our big family. We are currently seeking a dynamic and customer-focused individual to join our team as a Front Office Executive. If you have the natural...


  • North Goa, India Aguada Anchorage, The Villa Resort Full time

    Job descriptionAbout Us: Aguada Anchorage is an exquisite Villa Resort located 5 mins walking distance to the Sinquerim beach. We are a family-owned and run resort and treat all our employees as part of our big family. We are currently seeking a dynamic and customer-focused individual to join our team as a Front Office Executive. If you have the natural...


  • North Goa, India Aguada Anchorage, The Villa Resort Full time

    Job descriptionAbout Us:Aguada Anchorage is an exquisite Villa Resort located 5 mins walking distance to the Sinquerim beach. We are a family-owned and run resort and treat all our employees as part of our big family. We are currently seeking a dynamic and customer-focused individual to join our team as a Front Office Executive. If you have the natural...


  • Goa, India CSML India Pvt Ltd Full time

    Opportunity to work with a renowned Hotel for GRE Location - North Goa Working Days - 6 days (1 Week off Between Monday - Friday) Minimum 1 year exp - Good English Communication. Minimum Qualification HSC **Responsibilities** - Review arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome...


  • Goa, India Search Engine Placements Full time

    Qualification : Hotel management Diploma or any training Age Criteria : 18+ Gender Criteria : MALE Language Preference : English Language (Good / Fair ) Excellent Office Timing : Rotational shifts - morning, afternoon, night shift OR break shift No of Working Days : 6 DAYS Weekly Off (Which Day(s)) : 01 (no fix day) Preferred Industry : HOTEL...


  • Goa, India Turtle Beach Resort Full time

    We are looking for hotel experienced female GSA, should be young graduate with fluent english. Ready to relocate, food accomodation included in th package. - Greet and check in clients. - Verify payment methods and update client information. - Assist with incoming and outgoing mail correspondence. - Keep reception area clean and welcoming. - Assist with...

  • IT Administrator

    1 month ago


    Goa, India Fiesta Beach Resort Full time

    Job Title: IT Administrator Location: Fiesta Beach Resort, Baga, Goa, India Fiesta Beach Resort in Baga, Goa, is seeking an IT Administrator to maintain our computer systems, software, and network. Key Responsibilities: - General computer maintenance and troubleshooting. - Resolve software-related issues promptly. - Manage Windows Server and Active...


  • goa, India ZenAway Stays Private Limited Full time

    Background on ZenAway Stays Private Limited (ZenAway Stays)ZenAway Stays ( is a Vacation Rental Startup based out of North Goa. We are reimagining the vacation rental industry from the ground up and our ambition is to build an iconic hospitality brand and a great place for professionals to build their careers in. We have recently commenced onboarding homes...


  • Goa, India Hilton Goa Resort Full time

    DescriptionAn Assistant Manager Housekeeping  will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests.What will I be doing?As an Assistant Manager Housekeeping you will be responsible for assisting with overseeing housekeeping operations to...