Guest Relations

1 week ago


Goa, India Paradigm Consultancies Full time

WE ARE HIRING

Job designation:

- Guest Relations : Female

Job location:

- Goa, Goa

**Salary**:

- 28,000- 35,000 per month

**Experience**:

- Total experience:

- 6 years of experience in guest relations or a similar field.
- Minimum experience:

- 4-5 years of experience in a customer-facing role, preferably in hospitality or a related industry.

Education:

- Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred.

Skillset:

- Good communication skills
- Proficiency with MS Office
- Proficient in using reservation software.

**IMMEDIATE JOINERS REQUIRED**

**FULL TIME**

**Profile introduction**:
We are seeking a dynamic and charismatic individual to join our team as a Guest Relations Executive. As the face of our organization, you will play a crucial role in creating a positive and memorable experience for our guests. This position is perfect for a personable and well-presented professional who thrives in a customer-centric environment.

**Responsibilities**:

- Greet and welcome guests with a warm and friendly demeanor.
- Assist guests with check-in and check-out processes efficiently.
- Handle guest inquiries and provide information about the facilities and services.
- Coordinate with various departments to ensure guest requests and preferences are met.
- Address and resolve guest concerns and issues promptly and professionally.
- Maintain a strong knowledge of local attractions, restaurants, and entertainment options.
- Ensure the overall satisfaction of guests throughout their stay.
- Collaborate with the management team to implement improvements in guest services.

**Requirements**:

- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Ability to handle difficult situations with grace and composure.
- Proficient in using computer systems and reservation software.
- Knowledge of multiple languages is a plus.

**Salary**: ₹28,000.00 - ₹35,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**

+91 7028272239



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