Customer Success Intern

2 weeks ago


Thiruvananthapuram, India Moonhive Private Limited Full time

**Customer Success Intern**

**Responsibilities**:

- Provide excellent customer service by answering customer questions and concerns.
- Troubleshoot technical issues and resolve them promptly.
- Escalate complex issues to senior team members when necessary.
- Assist in the onboarding of new customers by providing product demonstrations and training.
- Collaborate with the product and engineering teams to identify and resolve issues.
- Maintain accurate and detailed customer records and data.
- Continuously improve customer service by identifying areas for improvement and making recommendations.

**Requirements**:

- Bachelor's degree.
- Strong communication and interpersonal skills.
- Ability to multitask and prioritize effectively.
- Strong problem-solving skills.
- Experience working in a fast-paced environment.
- Ability to work independently and as part of a team.
- Strong attention to detail.

**Job Types**: Full-time, Fresher, Internship
Contract length: 6 months

**Salary**: ₹8,000.00 - ₹10,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Speak with the employer**
+91 9778402772



  • Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full time

    MYDESIGNATION, the leading fashion brand, is looking for Customer Service Representatives to join our team. As a Customer Success Executive (Non-Voice) at MYDESIGNATION, you will play a pivotal role in ensuring our customers' needs are met through non-voice communication channels, providing timely and helpful responses. Fluency in both Hindi and English is...


  • Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full time

    MYDESIGNATION, the leading fashion brand, is looking for Customer Service Representatives to join our team. As a Customer Success Executive (Non-Voice) at MYDESIGNATION, you will play a pivotal role in ensuring our customers' needs are met through non-voice communication channels, providing timely and helpful responses. Fluency in both Hindi and English is...


  • Thiruvananthapuram, India Picky Assist Inc Full time

    **About Us** **Responsibilities**: As a Customer Success Associate, your primary responsibilities include: - Assisting customers in getting started with our suite of software-based products, understanding their needs, and helping them utilize our products to the maximum extent. - Demonstrating an eagerness to learn new technologies and leverage this...


  • Thiruvananthapuram, India Connecting2Work HR Solutions Full time

    We are looking for a technically savvy customer success executive, proficient in multiple languages, who possesses a strong drive for customer service. Customer Success Executive Responsibilities: - Conduct onboarding and training processes. - Manage client portfolios. - Analyze customer data to improve customer experience. - Hold product demonstrations...


  • thiruvananthapuram, India CareStack™ - Dental Practice Management Full time

    Onboarding SpecialistQualification : Graduate in any disciplineExperience : 2-3 yrsSkillsMust haves: Hands-on experience in any MIS platform, MS Office, Excellent CommunicationGood to have: Advanced knowledge in Excel, BI tools, AnalyticsResponsibilities :Onboarding Implementation:Guide clients through the onboarding process, explaining the steps involved...


  • Thiruvananthapuram, Kerala, India MYDESIGNATION ONLINE CLOTHING LLP Full time

    MYDESIGNATION, the leading fashion brand, is looking for Customer Service Representatives to join our team. As a Customer Success Executive (Non-Voice) at MYDESIGNATION, you will play a pivotal role in ensuring our customers' needs are met through non-voice communication channels, providing timely and helpful responses. Fluency in both Hindi and English is...


  • Thiruvananthapuram, Kerala, India CareStack™ - Dental Practice Management Full time

    Onboarding SpecialistQualification:Graduate in any disciplineExperience:2-3 yrsSkillsMust haves: Hands-on experience in any MIS platform, MS Office, Excellent CommunicationGood to have: Advanced knowledge in Excel, BI tools, AnalyticsResponsibilities:Onboarding Implementation:Guide clients through the onboarding process, explaining the steps involved and...


  • Thiruvananthapuram, Kerala, India CareStack™ - Dental Practice Management Full time

    Onboarding SpecialistQualification: Graduate in any disciplineExperience: 2-3 yrsSkillsMust haves: Hands-on experience in any MIS platform, MS Office, Excellent CommunicationGood to have: Advanced knowledge in Excel, BI tools, AnalyticsResponsibilities:Onboarding Implementation: Guide clients through the onboarding process, explaining the steps involved and...


  • Thiruvananthapuram, India CareStack™ - Dental Practice Management Full time

    Onboarding SpecialistQualification: Graduate in any disciplineExperience: 2-3 yrsSkills Must haves: Hands-on experience in any MIS platform, MS Office, Excellent CommunicationGood to have: Advanced knowledge in Excel, BI tools, AnalyticsResponsibilities:Onboarding Implementation:Guide clients through the onboarding process, explaining the steps involved and...


  • Thiruvananthapuram, India CareStack™ - Dental Practice Management Full time

    Onboarding SpecialistQualification: Graduate in any disciplineExperience: 2-3 yrsSkills Must haves: Hands-on experience in any MIS platform, MS Office, Excellent CommunicationGood to have: Advanced knowledge in Excel, BI tools, AnalyticsResponsibilities:Onboarding Implementation:Guide clients through the onboarding process, explaining the steps involved and...


  • thiruvananthapuram, India CareStack™ - Dental Practice Management Full time

    Onboarding Specialist Qualification: Graduate in any discipline Experience: 2-3 yrs Skills Must haves: Hands-on experience in any MIS platform, MS Office, Excellent Communication Good to have: Advanced knowledge in Excel, BI tools, Analytics Responsibilities: Onboarding Implementation: Guide clients through the onboarding process, explaining the steps...


  • Thiruvananthapuram, India CareStack™ - Dental Practice Management Full time

    Onboarding SpecialistQualification: Graduate in any disciplineExperience: 2-3 yrsSkillsMust haves: Hands-on experience in any MIS platform, MS Office, Excellent CommunicationGood to have: Advanced knowledge in Excel, BI tools, AnalyticsResponsibilities:Onboarding Implementation:- Guide clients through the onboarding process, explaining the steps involved and...


  • Thiruvananthapuram, Kerala, India MYDESIGNATION ONLINE CLOTHING LLP Full time

    **Major Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer calls/chats. - Acknowledging/resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer interactions, transactions, comments,...


  • Thiruvananthapuram, India Dozee Full time

    **Key Responsibilities**: **Short Info** - Posted: 0 day(s) ago- Work Location: Trivandrum- Qualifications: Any qualification other than B.Tech/ B.E./ B.Sc- Experience: 1 Years - 0 Months To 3 Years - 0 Months

  • Intern

    3 weeks ago


    Thiruvananthapuram, India Vensure HCM Full time

    **Internship (Web Developer, Angular, Mernstack, DevOps, SEO Developer, HTML Developer)** We are looking for a dynamic, energetic intern who is eager to learn about our company by assisting various departments. You will be working closely with our team to conduct research, capture data, and attend meetings where you will be asked to take minutes. To be...


  • Thiruvananthapuram, India Infoblox Full time

    Description It's an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine's Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are...


  • Thiruvananthapuram, India Infoblox Full time

    Description It's an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine's Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are...


  • thiruvananthapuram, India Infoblox Full time

    Description It's an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine's Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that...


  • Thiruvananthapuram, Kerala, India Infoblox Full time

    Description It's an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine's Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are...


  • Thiruvananthapuram, India Infoblox Full time

    It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of _Inc_. magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently...