Support Coordinator

3 months ago


Chennai Tamil Nadu, India YENNES Infotec Full time

Needs to provide support to Tally Users
- Command on Tally ERP9 & GST.
- No targets only support calls.
- Day Shift.
- Manage and execute lead generation activities.
- Solving Customer’s Tally Problems through Anydesk
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution
- Keep records of customer interactions, process customer accounts, and file documents

**Job Category**:customer care customer support customer support executive tally Voice Voice process**Job Type**:Full Time**Job Location**:Chennai



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