Support Coordinator

5 months ago


Madurai Tamil Nadu, India YENNES Infotec Full time

Job Responsibilities
- Needs to provide support to Tally Users
- Command on Tally Prime & GST.
- No targets only support calls.
- Day Shift.
- Manage and execute lead generation activities.
- Solving Customer’s Tally Problems through Any desk
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution
- Keep records of customer interactions, process customer accounts, and file documents

Job Specification:

- Looking only Commerce Graduates
- Must have knowledge as well as Experience in Tally Prime
- Experience in same as added advantage
- To work in the office location
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution
- Keep records of customer interactions, process customer accounts, and file documents

Minimum 1years of exp in Tally Prime is a must

**Job Category**:support coordinator**Job Type**:Full Time**Job Location**:Madurai


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