Customer Service Assistant

**Handling Complaints**: Resolving customer complaints efficiently and professionally. - **Processing Requests**: Assisting customers with orders, returns, and other service requests. - **Providing Information**: Offering detailed information about the company’s products, services, and policies. - **Customer Interaction**: Engaging with customers to...

Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer interactions, transactions, comments, and complaints. - Communicating and coordinating with colleagues as...

Develop and implement customer service policies and procedures. - Manage and train the customer support team. - Respond to customer service issues in a timely manner. - Create effective customer service procedures, policies, and standards. - Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis. - Implement an...

Anticipate customer needs by studying services, products, and proper customer processes and procedures - Have full working knowledge of the service associate handbook in order to respond to every customer inquiry with confidence - Record all customer and end-user calls in order to improve service and products provided by the company - Monitor customer...

Customer service representatives (CSR) duties and responsibilities: Customer service representatives are often a client’s primary point of contact with a company. The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing...

Answer questions: Respond to customer inquiries about products or services Resolve issues: Help customers troubleshoot and resolve problems Process payments and returns: Handle payments or returns for customers Make recommendations: Suggest products or services to customers based on their needs Meet deadlines: Resolve customer complaints quickly and...

Customer service: Provide expert answers to customer questions about products, pricing, and availability. Customer complaints: Investigate and resolve customer complaints. Customer information: Maintain a database of customer information. Customer feedback: Pass customer feedback onto the product or sales team. Customer satisfaction: Monitor customer...

Provide accurate information about products and services. - Resolve customer complaints and issues promptly and efficiently. - Process orders, returns, and exchanges. - Maintain detailed records of customer interactions and transactions. - Follow up with customers to ensure their issues are resolved. - Collaborate with other departments to improve customer...

Handling customer complaints. Dealing with unhappy customers and handling complaints is an almost inescapable duty of many customer. We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. **Job Types**: Full-time, Part-time Pay: ₹14,300.00 - ₹29,800.00 per month Expected...

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales...

We are seeking a dedicated and customer-focused Shop Assistant to join our team. As a Shop Assistant, you will play a crucial role in providing exceptional customer service, maintaining a well-organized and clean retail environment, and supporting the overall operations of the store. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹8,000.00 -...

Promptly answer the questions of staff and other stakeholders - Provide excellent customer service and maintain relationships with vendors - Prepare and file forms and other documents - Assist with recruitment and onboarding processes - Take inventory and order office supplies as needed - Update logs and order forms - Analyze all operations and forward...

Direct customers to online resources. - Create and maintain reports on customer interactions. - Attend weekly team meetings. - Update customer records in our system, including notes about conversations and outcomes. - Strong organisational skills for ensuring that all operational processes are running smoothly and efficiently. - Strong teamwork skills for...

**Job Types**: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹30,000.00 per month **Benefits**: - Flexible schedule Schedule: - Day shift - Monday to Friday - Weekend availability Supplemental Pay: - Yearly bonus **Experience**: - total work: 1 year (preferred) Work Location: In person

Making sure every customer who comes through the door leaves happy, a Customer Service Assistant provides help and advice whenever they can. Your daily routine will vary depending on where you work and you could do anything from arranging shop displaysand handling payments to taking part in customer promotions and events. You’ll be expected to keep...

Attendance 90%. Understand the reason of accidental damage of vehicle and condition of vehicle as well as customer. Detail inspection of vehicle for accidental damages, claim form to be filled by customer only on his hand writing. Attending the customer and will ensure all the vehicle valid documents for further insurance claim process. All required...

* - A person responsible for providing various kinds of administrative assistance, identical to the modern iteration of the position of secretary or is a sub-specialty of secretarial duties. - Answering and directing phone calls - Scheduling appointments and meetings. - Managing office supplies - Responding to customer queries - Greeting and receiving...

Maintaining positive relationships with customers by responding professionally and appropriately. Keeping track of customer service accounts and relevant data, and entering customer details into company databases. Gathering feedback from customers and filling out forms after each interaction. **Job Types**: Full-time, Permanent, Fresher Pay: ₹18,000.00...

Providing complete information about the product to the customer. Solving all product or service related issues of the customers. Preparing the Customer Service Guidelines. Training customer care staff on customer service protocol. Strategic thinking. Must possess excellent communication skills. **Job Types**: Full-time, Permanent, Fresher Pay:...

As an Inbound Customer Service Representative specializing in query resolution, you will play a crucial role in ensuring a positive customer experience by addressing incoming queries, concerns, and issues. Your primary responsibility will be to provide accurate and timely resolutions through effective communication and problem solving skills. Key...