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Service Assistant

3 weeks ago

PimpriChinchwad Maharashtra, India Ovatix IT Solution Full time

Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Referring problematic issues that they cannot solve to management Resolving customer complaints and issuing refunds as needed Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information Providing quotations and checking product availability Handling payment transactions Adhering to a company’s policies and procedures at all times when assisting customers

**Job Types**: Full-time, Permanent, Fresher

Pay: From ₹22,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Diploma (preferred)

Work Location: In person