Customer Service Assistant

Responding to customer inquiries and resolving issues in a timely and professional manner Providing product information and assistance to customers Processing orders, returns, and exchanges Handling customer complaints and escalating when necessary Assisting customers with technical support Maintaining accurate customer records and documentation...

Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner. Resolve product or service problems by clarifying customer complaints, determining the cause, selecting the best solution, and following up to ensure resolution. Process orders, forms, applications, and requests accurately. Maintain a deep understanding of...

Respond promptly to customer inquiries via phone, email, and live chat.Deliver accurate information about products, services, and company policies.Resolve customer concerns and escalate issues to appropriate departments when necessary.Record customer interactions and feedback in our CRM system for tracking and analysis.Assist with troubleshooting common...

Respond promptly to customer questions regarding products, services, policies, and account details via phone, email, or live chat.Identify customer problems, troubleshoot basic issues, and escalate complex concerns to the appropriate department when necessary.Assist customers with placing orders, verifying information, and updating account details.Actively...

Picking:Accurately pick products from warehouse shelves according to order sheets.Ensure the correct quantity and quality of products are picked. Packing:Carefully pack items ensuring they are secure for dispatch.Label packages correctly, including barcodes, addresses, and handling instructions. Scanning & Inventory Management:Scan items using handheld...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team....

Assisting chefs with basic tasks, preparing food portions, and ensuring food is stored and handled according to sanitary standards. Serving Meals: Distributing food to customers or patients, setting up and clearing dining areas, and providing a positive customer experience. Cleaning and Sanitation: Washing dishes, utensils, and cooking equipment; cleaning...

Assists in resolving customer complaints, and coordinates factory assistance when all dealership resources have been exhausted.Ensures that new vehicles are properly prepped for delivery.Assists in the delivery of new and used vehicles, ensuring that each customer is informed of his/her warranty details, maintenance schedule and proper use of the vehicle's...

Process:- Customer Service Representative (Telesales - Outbound Process)Qualification: HSC or Any graduate / Under graduateWork From OfficeLocation - Viman Nagar, PuneShifts Timing: - Day ShiftPreferred candidate profileHSC / Graduates can applyFreshers can applyMarathi And Hindi Good communication / EnglishSalary:- 12,000 in-hand to 16,000 in-hand plus...

Staff Management: Supervising employees, delegating tasks, providing feedback and training, and assisting with recruitment and hiring processes. Operational Oversight: Monitoring daily operations to ensure smooth workflows, maintaining service standards, and assisting with budget management. Customer Service: Handling customer inquiries, resolving...