Customer Information Assistant

5 days ago


PimpriChinchwad, Maharashtra, India WIDE SOFTECH LTD Full time ₹ 19,000 - ₹ 2,40,000 per year
  • Respond promptly to customer questions regarding products, services, policies, and account details via phone, email, or live chat.
  • Identify customer problems, troubleshoot basic issues, and escalate complex concerns to the appropriate department when necessary.
  • Assist customers with placing orders, verifying information, and updating account details.
  • Actively listen to customer concerns, address issues with empathy, and work towards satisfactory resolutions.

Job Types: Full-time, Permanent

Pay: ₹19, ₹24,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Education:

  • Diploma (Preferred)

Language:

  • Hindi (Preferred)

Work Location: In person



  • Pimpri-Chinchwad, Maharashtra, India IOConnect Software Solutions Pvt Ltd Full time ₹ 22,000 - ₹ 31,000 per year

    Responding to customer inquiries and resolving issues in a timely and professional manner Providing product information and assistance to customers Processing orders, returns, and exchanges Handling customer complaints and escalating when necessary Assisting customers with technical support Maintaining accurate customer records and documentation...


  • Pimpri-Chinchwad, Maharashtra, India The Good Hire Solutions Full time ₹ 3,00,000 - ₹ 5,00,000 per year

    Assists in resolving customer complaints, and coordinates factory assistance when all dealership resources have been exhausted.Ensures that new vehicles are properly prepped for delivery.Assists in the delivery of new and used vehicles, ensuring that each customer is informed of his/her warranty details, maintenance schedule and proper use of the vehicle's...

  • Promotions Assistant

    10 hours ago


    Pimpri-Chinchwad, Maharashtra, India growever logisticspvtltd Full time ₹ 20,000 - ₹ 3,00,000 per year

    Performing daily administrative tasks, answering phones, and drafting reports for the marketing team. Event Coordination: Assisting with the planning, setup, and execution of promotional events, such as setting up booths, demonstrating products, and distributing materials. Marketing Content Creation: Creating promotional content, including brochures, online...


  • Pimpri-Chinchwad, Maharashtra, India IOConnect Software Solutions Pvt Ltd Full time ₹ 1,32,000 - ₹ 2,40,000 per year

    Greet customers warmly, assess their needs, and provide product information and recommendations. Sales & Transactions: Process sales accurately using a POS system, handle payments, and assist with exchanges or returns. Merchandise Management: Keep store shelves stocked with products, arrange appealing product displays, and help maintain attractive visual...

  • Team Assistant

    1 week ago


    Pimpri-Chinchwad, Maharashtra, India Anutej Group Full time ₹ 22,000 - ₹ 27,000 per year

    Schedule meetings, prepare agendas, take minutes, and manage the team's calendars and deadlines.Communication:Answer phones, manage emails, and serve as the primary point of contact for the team, directing inquiries to the appropriate people.Document & Information Management:Maintain files and records, distribute important documents and information, and...

  • Assistant Manager

    1 week ago


    Pimpri-Chinchwad, Maharashtra, India DELWISE INFOCOM PRIVATE LIMITED Full time ₹ 3,00,000 - ₹ 3,50,000 per year

    Supervision and Team Management: Training, mentoring, and evaluating staff performance to ensure efficient workflow and adherence to policies. Customer Service: Ensuring high standards of customer service, resolving customer complaints, and building customer relationships. Operational Oversight: Managing daily operations, coordinating meetings, and assisting...

  • BPO Assistant

    7 days ago


    Pimpri-Chinchwad, Maharashtra, India Auto Scope Cars Pvt Ltd Pune Full time ₹ 8,000 - ₹ 3,43,680 per year

    supports BPO (Business Process Outsourcing) operations by assisting with customer interactions, managing data, and coordinating with teams, often serving as a primary contact for clients or customers. Responsibilities vary depending on the role, but can include handling inbound/outbound calls, providing product support, troubleshooting issues, maintaining...


  • Pimpri-Chinchwad, Maharashtra, India Cosmic Byte Full time ₹ 2,80,000 - ₹ 3,20,000 per year

    Providing accurate information about products or services and guiding customers in making informed decisions. Resolving customer issues and concerns efficiently, ensuring high customer satisfaction. Maintaining a deep understanding of our products, services and policies to address customer concerns effectively. Responding to customer inquiries accurately and...


  • Pimpri-Chinchwad, Maharashtra, India Verificient Solution Pvt Ltd-Pune- Viman Nagar Full time ₹ 18,000 - ₹ 2,50,000 per year

    Providing accurate information about products or services and guiding customers in making informed decisions. Resolving customer issues and concerns efficiently, ensuring high customer satisfaction. Maintaining a deep understanding of our products, services and policies to address customer concerns effectively. Responding to customer inquiries accurately and...


  • Pimpri-Chinchwad, Maharashtra, India DELWISE INFOCOM PRIVATE LIMITED Full time ₹ 20,000 - ₹ 2,88,000 per year

    Providing accurate information about products or services and guiding customers in making informed decisions. Resolving customer issues and concerns efficiently, ensuring high customer satisfaction. Maintaining a deep understanding of our products, services and policies to address customer concerns effectively. Responding to customer inquiries accurately and...