Customer Service Assistant

Answering calls, emails, chats; addressing questions, complaints, and providing product/service info. Order/Transaction Management: Processing sales, returns, exchanges, and ensuring data accuracy. Support & Operations: Assisting colleagues, managing basic admin tasks, stocking, or supporting specific areas like click-and-collect. Record Keeping: Maintaining...

conducting customer satisfaction surveys to understand what areas of the company's services need improvements catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution curating streamlined email and social media communication mediums for offers, updates and much more dealing with customer...

Handling customer inquiries: Responding to questions and providing information via phone, email, chat, or in-person interactions about the company's products and services. Resolving complaints: Addressing and resolving customer complaints and issues effectively and professionally, offering appropriate solutions or escalating issues when necessary. Processing...

Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner.Provide accurate information about products, services, and company policies.Troubleshoot and resolve customer complaints or technical issues efficiently.Ability to multitask, manage time effectively, and work under pressure.Positive attitude, empathy,...

Roles and ResponsibilitiesHandle customer calls, emails, and chats to resolve their queries and concerns.Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions promptly.Maintain accurate records of all interactions with customers using CRM software.Collaborate with team members to achieve sales...

Process:- Bpo Telecaller (Outbound) -Marathi /Hindi & Basic English Communication. -Providing service to the customers. -Sal :- Up to 13,000 in hand + Incentives -Freshers/Experienced both can apply. -Handling Inbound And Outbound calls Required Candidate profileQualification: HSC And Above Job Location: Viman Nagar, Pune Contact Details for...

Assist the Branch Manager in overseeing daily operations, including scheduling staff, managing administrative tasks, and ensuring the branch runs efficiently. Customer service: Handle customer inquiries, provide assistance with transactions, and resolve escalated customer complaints. Staff supervision: Support staff by providing coaching, training, and...

Position:- Customer Service Representative - BPO Voice ProcessQualification:- HSC or Any graduate / Under graduateWork From OfficeShifts:- Day ShiftPreferred candidate profileHSC Pass Can applyFreshers can applyMarathi And Hindi Good communicationSalary:-12,200 in hand + unlimited incentives.Office Time :- 9.30 Am To 6.30PmRotational week offRounds of...

Customer service: Greet customers warmly, answer their questions about products and services, and help them find what they need. Sales and transactions: Process sales using point-of-sale (POS) systems, handle payments, and process returns or complaints. Store maintenance: Keep the sales floor clean, organized, and presentable by stocking shelves, arranging...

Assist the floor manager with supervising daily activities to ensure smooth operations. Customer service: Greet customers, answer inquiries, handle complaints, and ensure a positive customer experience. Maintenance and cleanliness: Keep the floor area clean, organized, and presentable by performing tasks like sweeping, mopping, and arranging displays....