Customer Service Assistant

Responding to Inquiries: Customer Service Assistants must be adept at managing and responding to a wide range of questions and concerns from customers. They provide information about products, services, and company policies, ensuring that customers receive accurate and timely replies. ​ Resolving Issues: These professionals are problem-solvers who handle...

Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner. Resolve product or service problems by clarifying customer complaints, determining the cause, selecting the best solution, and following up to ensure resolution. Process orders, forms, applications, and requests accurately. Maintain a deep understanding of...

Respond promptly to customer inquiries via phone, email, and live chat.Deliver accurate information about products, services, and company policies.Resolve customer concerns and escalate issues to appropriate departments when necessary.Record customer interactions and feedback in our CRM system for tracking and analysis.Assist with troubleshooting common...

Respond promptly to customer questions regarding products, services, policies, and account details via phone, email, or live chat.Identify customer problems, troubleshoot basic issues, and escalate complex concerns to the appropriate department when necessary.Assist customers with placing orders, verifying information, and updating account details.Actively...

Answering incoming phone callsResponding to customer emails and online chatFulfilling customer requestsProviding customer supportSelling the company's productsPromoting company newsUsing computer systems to record conversation detailsUpdating customer recordsHandling service issuesActing as the first point of contact for many customersResolving highly...

Picking:Accurately pick products from warehouse shelves according to order sheets.Ensure the correct quantity and quality of products are picked. Packing:Carefully pack items ensuring they are secure for dispatch.Label packages correctly, including barcodes, addresses, and handling instructions. Scanning & Inventory Management:Scan items using handheld...

Providing accurate information about products or services and guiding customers in making informed decisions. Resolving customer issues and concerns efficiently, ensuring high customer satisfaction. Maintaining a deep understanding of our products, services and policies to address customer concerns effectively. Responding to customer inquiries accurately and...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team....

Assisting chefs with basic tasks, preparing food portions, and ensuring food is stored and handled according to sanitary standards. Serving Meals: Distributing food to customers or patients, setting up and clearing dining areas, and providing a positive customer experience. Cleaning and Sanitation: Washing dishes, utensils, and cooking equipment; cleaning...

Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner.Provide accurate information about products, services, and company policies.Troubleshoot and resolve customer complaints or technical issues efficiently.Ability to multitask, manage time effectively, and work under pressure.Positive attitude, empathy,...