Customer Assistant

Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Referring problematic issues that they cannot solve to management Resolving customer complaints and issuing refunds as needed Maintaining an accurate Customer Relationship Management (CRM) database by entering and...

Responding to customer inquiries and resolving issues in a timely and professional manner Providing product information and assistance to customers Processing orders, returns, and exchanges Handling customer complaints and escalating when necessary Assisting customers with technical support Maintaining accurate customer records and documentation...

Responding to Inquiries: Customer Service Assistants must be adept at managing and responding to a wide range of questions and concerns from customers. They provide information about products, services, and company policies, ensuring that customers receive accurate and timely replies. ​ Resolving Issues: These professionals are problem-solvers who handle...

Customer Interaction: Respond to customer queries via phone, email, or in-person with professionalism and empathy.Issue Resolution: Handle complaints, troubleshoot problems, and escalate complex issues to senior staff when necessary.Product & Service Knowledge: Maintain up-to-date knowledge of company offerings to provide accurate information.Order & Account...

Customers may have complaints or issues that need to be resolved, and a customer service representative should be able to provide solutions. Communication Customer service representatives should be able to communicate effectively with customers, both verbally and in writing. This includes speaking clearly, listening actively, and using a friendly tone....

**Resolving Customer Issues**:Addressing complaints, resolving problems, and processing returns or exchanges in a timely and efficient manner. - **Processing Orders**:Assisting with order placement, payment processing, and ensuring accurate order fulfillment. **Job Types**: Part-time, Permanent, Fresher Pay: Up to ₹15,000.00 per month Expected hours: 3...

Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Referring problematic issues that they cannot solve to management Resolving customer complaints and issuing refunds as needed Maintaining an accurate Customer Relationship Management (CRM) database by entering and...

**Designation**: Customer Service Associate **Process Type**: Voice **Experience**:Fresher or 6 months experience (Preferable) **Must Have: Bengali language + English (mandatory)** **Qualification**: Any Graduate/ HSC **Job Type**:Full-time **Requirements**: - Should be ready to work for the Voice process - Must have a excellent command & fluency in...

Handling incoming customer queries and questions. - Providing appropriate service and information or referring clients to other departments. - Escalating problematic issues to management when necessary. - Resolving customer complaints and issuing refunds as needed. - Excellent communication skills. - Problem-solving abilities. **Job Types**: Full-time,...

Staff and team management: Supervise employees, create schedules, provide performance feedback, and handle disciplinary actions. Hiring and training: Assist with recruiting, interviewing, hiring, and training new employees. Daily operations: Oversee daily workflow, delegate tasks, and ensure operational efficiency. Customer service: Handle customer...