Customer Assistant

Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Referring problematic issues that they cannot solve to management Resolving customer complaints and issuing refunds as needed Maintaining an accurate Customer Relationship Management (CRM) database by entering and...

Responding to customer inquiries and resolving issues in a timely and professional manner Providing product information and assistance to customers Processing orders, returns, and exchanges Handling customer complaints and escalating when necessary Assisting customers with technical support Maintaining accurate customer records and documentation...

Identify customer problems, troubleshoot basic issues, and escalate complex concerns to the appropriate department when necessary. - Assist customers with placing orders, verifying information, and updating account details. - Actively listen to customer concerns, address issues with empathy, and work towards satisfactory resolutions. **Job Types**:...

Customer Interaction: Respond to customer queries via phone, email, or in-person with professionalism and empathy.Issue Resolution: Handle complaints, troubleshoot problems, and escalate complex issues to senior staff when necessary.Product & Service Knowledge: Maintain up-to-date knowledge of company offerings to provide accurate information.Order & Account...

Customers may have complaints or issues that need to be resolved, and a customer service representative should be able to provide solutions. Communication Customer service representatives should be able to communicate effectively with customers, both verbally and in writing. This includes speaking clearly, listening actively, and using a friendly tone....

Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Referring problematic issues that they cannot solve to management Resolving customer complaints and issuing refunds as needed Maintaining an accurate Customer Relationship Management (CRM) database by entering and...

Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Referring problematic issues that they cannot solve to management Resolving customer complaints and issuing refunds as needed Maintaining an accurate Customer Relationship Management (CRM) database by entering and...

Handling incoming customer queries and questions. - Providing appropriate service and information or referring clients to other departments. - Escalating problematic issues to management when necessary. - Resolving customer complaints and issuing refunds as needed. - Excellent communication skills. - Problem-solving abilities. **Job Types**: Full-time,...

Respond promptly and professionally to customer inquiries via phone, email, live chat, or in person.Process orders, forms, applications, and requests.Resolve product or service issues by clarifying complaints, determining the cause, and identifying solutions.Ability to multitask, prioritize, and manage time effectively.Positive attitude and a passion for...

Staff and team management: Supervise employees, create schedules, provide performance feedback, and handle disciplinary actions. Hiring and training: Assist with recruiting, interviewing, hiring, and training new employees. Daily operations: Oversee daily workflow, delegate tasks, and ensure operational efficiency. Customer service: Handle customer...