Customer Information Assistant

Respond promptly to customer questions regarding products, services, policies, and account details via phone, email, or live chat.Identify customer problems, troubleshoot basic issues, and escalate complex concerns to the appropriate department when necessary.Assist customers with placing orders, verifying information, and updating account details.Actively...

Managing records, handling correspondence, processing documents, and maintaining databases. Information Management: Answering inquiries, assisting users in finding information, and organizing and updating information materials. Technical Support: Troubleshooting technical issues, installing software and hardware, and maintaining computer...

Managing records, handling correspondence, processing documents, and maintaining databases.Information Management: Answering inquiries, assisting users in finding information, and organizing and updating information materials.Technical Support: Troubleshooting technical issues, installing software and hardware, and maintaining computer networks.Coordination...

Responding to customer inquiries and resolving issues in a timely and professional manner Providing product information and assistance to customers Processing orders, returns, and exchanges Handling customer complaints and escalating when necessary Assisting customers with technical support Maintaining accurate customer records and documentation...

Responding to Inquiries: Customer Service Assistants must be adept at managing and responding to a wide range of questions and concerns from customers. They provide information about products, services, and company policies, ensuring that customers receive accurate and timely replies.Resolving Issues: These professionals are problem-solvers who handle...

Responding to Inquiries: Customer Service Assistants must be adept at managing and responding to a wide range of questions and concerns from customers. They provide information about products, services, and company policies, ensuring that customers receive accurate and timely replies. ​ Resolving Issues: These professionals are problem-solvers who handle...

Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Referring problematic issues that they cannot solve to management Resolving customer complaints and issuing refunds as needed Maintaining an accurate Customer Relationship Management (CRM) database by entering and...

Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Referring problematic issues that they cannot solve to management Resolving customer complaints and issuing refunds as needed Maintaining an accurate Customer Relationship Management (CRM) database by entering and...

Handle customer complaints - Sell relevant products and services - Build customer satisfaction - Direct calls appropriately to other departments - Collaborate with the team and meet daily quotas - Greeting customers with a positive attitude - Assisting customers on the sales floor - Ensuring good customer interactions - Following the company sales process...

Company DescriptionMarket Information Quest (MIQ) is a research and intelligence studio dedicated to transforming raw market signals into decision-ready insights. We track categories, competitors, customers, and regulations across global datasets, validating the story with primary research. MIQ delivers concise narratives, including dashboards, briefs, and...