Information Assistant

Respond promptly to customer questions regarding products, services, policies, and account details via phone, email, or live chat.Identify customer problems, troubleshoot basic issues, and escalate complex concerns to the appropriate department when necessary.Assist customers with placing orders, verifying information, and updating account details.Actively...

Company DescriptionMarket Information Quest (MIQ) is a research and intelligence studio dedicated to transforming raw market signals into decision-ready insights. We track categories, competitors, customers, and regulations across global datasets, validating the story with primary research. MIQ delivers concise narratives, including dashboards, briefs, and...

Customer service: Greet customers warmly, answer their questions about products and services, and help them find what they need. Sales and transactions: Process sales using point-of-sale (POS) systems, handle payments, and process returns or complaints. Store maintenance: Keep the sales floor clean, organized, and presentable by stocking shelves, arranging...

Responding to customer inquiries and resolving issues in a timely and professional manner Providing product information and assistance to customers Processing orders, returns, and exchanges Handling customer complaints and escalating when necessary Assisting customers with technical support Maintaining accurate customer records and documentation...

Responding to customer inquiries and resolving issues in a timely and professional manner Providing product information and assistance to customers Processing orders, returns, and exchanges Handling customer complaints and escalating when necessary Assisting customers with technical support Maintaining accurate customer records and documentation...

Performing daily administrative tasks, answering phones, and drafting reports for the marketing team. Event Coordination: Assisting with the planning, setup, and execution of promotional events, such as setting up booths, demonstrating products, and distributing materials. Marketing Content Creation: Creating promotional content, including brochures, online...

Product Management: Uploading and updating product information, ensuring listings are accurate, visually appealing, and optimized for search engines. Order Fulfillment: Processing customer orders, coordinating with warehouse and shipping teams to ensure timely delivery. Customer Service: Responding to customer inquiries, resolving issues, and providing a...

Responding to Inquiries: Customer Service Assistants must be adept at managing and responding to a wide range of questions and concerns from customers. They provide information about products, services, and company policies, ensuring that customers receive accurate and timely replies. ​ Resolving Issues: These professionals are problem-solvers who handle...

Document Management: Create, update, and maintain organized electronic and physical filing systems for various types of documents. Data Entry: Input and manage document information in databases and spreadsheets. Document Control: Ensure documents are up-to-date, properly filed, and readily accessible for authorized users. Record Keeping: Maintain accurate...

ResponsibilitiesCheck incoming paperwork (correspondence, invoices etc.) and make copies before distributingSort all papers alphabetically and according to content, dates, significance etc.Create or update records with new files and informationStore all paperwork in designated places securing the important documentsEnter paperwork into an electronic system...