Customer Service Representative

Customer service representatives (CSR) duties and responsibilities: Customer service representatives are often a client’s primary point of contact with a company. The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing...

Supervising a team of customer support professionals. - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Creating procedures and policies for effective customer service. - Planning how to train customer support professionals. - Standardizing the customer service delivery of an organization. - Tracking...

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales...

Supervising a team of customer support professionals. - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Creating procedures and policies for effective customer service. - Planning how to train customer support professionals. - Standardizing the customer service delivery of an organization. - Tracking...

**Job Types**: Full-time, Part-time, Fresher Pay: ₹12,527.00 - ₹33,155.26 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - English (preferred) - Hindi (preferred) Work Location: In person

**Position** International Customer Service Representative **Company** Tech Mahindra **Educational Qualifications** Any Graduate/Undergraduate **Work Experience** 24 Months of experienced in International voice process **Communication Skills** Should have excellent Communication / Interpersonal /Comprehension skills **Computer Proficiency** Should...

Manage large amounts of incoming calls. - Generate sales leads. - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to...

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales...

Urgently Required: Customer support Education: 12th,Any graduate Experience:0-2yrs Responibilities: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service...

A customer service Representative is the first person most customers communicate with when then have a problem.The customer service Representative must handle complaints provide appropriate solutions for customers and follow up to resolve any issues their customers experience **Salary**: ₹15,000.00 per month **Benefits**: - Health...

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...

**URGENT HIRING FOR CUSTOMER SUPPORT REPRESENTATIVE FOR PUNE** - Role - Customer Service Representative - **Language - Gujarati + English (Versant 4)**: - CTC - 21000, In Hand - 17227 - Additional benefits - PF & ESIC - Education - Graduate & **Under Graduate**: - Experience - 6 Months in any BPO industry on Customer Service Role - Typing Speed - 25 WPM...

The job responsibilities of a Company Representative are as below - Building Client Relationships - Sales and Marketing - Product Knowledge - Market Research - Customer Service - Strategic Planning - Training and Development **Job Types**: Full-time, Fresher Pay: ₹18,768.09 - ₹44,773.19 per month Schedule: - Day shift **Education**: - Diploma...

Resolves product or service problems by investigating the customer's complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or adjustment, and following up to ensure resolution and customer satisfaction. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per...

**Customer Support Executive Job Description** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you...

Respond to customer inquiries about products and services - **Resolving complaints**: Address customer complaints and resolve them within service level agreements (SLAs) - **Processing orders**: Process orders and payments - **Managing accounts**: Record and manage customer accounts using customer relationship management (CRM) systems - **Analyzing...

Answering questions: Respond to customer inquiries about products and services Resolving complaints: Help customers resolve issues and complaints in a timely and effective manner Processing orders: Handle orders, cancellations, and returns Providing support: Help customers with technical issues, product use, and troubleshooting Gathering feedback: Collect...

**Job Title: Customer Service Representative - Hospitality** **Location**: Mumbai / Remote **Job Type**: Full-Time **Experience Required**: 2 Year **About Us**: At Jade Stays, we are passionate about creating unforgettable hosting experiences for our customers across our properties in Mumbai. We run Airbnb properties across Mumbai and are looking for a...

Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer interactions, transactions, comments, and complaints. - Communicating and coordinating with colleagues as...

Interact with customers to solve issues and questions about products, services, and policies - Maintain a positive and friendly tone with customers at all times - Recruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally - Establish new customer accounts and record account information, like phone...