Customer Service Representative

2 weeks ago


Kurla Mumbai Maharashtra, India Madhuban toyota Full time

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.

**Customer Support Executive Responsibilities**:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

**Customer Support Executive Requirements**:

- A bachelor’s degree in administration or a related field.
- A minimum of 1 to 2years experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.

Pay: ₹10,000.00 - ₹17,000.00 per month

Schedule:

- Day shift
- Morning shift

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



  • Kurla, Mumbai, Maharashtra, India Madhuban toyota Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...


  • Kurla, Mumbai, Maharashtra, India Chemmanur International Holidays and Resorts Private Limited Full time

    **Required Skill Sets** - Communication, Oral / Written, Customer service, Problem-Solving, Negotiation Time management, Computer, Target Oriented. - Build customer relationships with Existing Members - Manage customer communications Oral / Written - Resolve customer issues within TAT - Improve customer care giving better service to the members - Expand...


  • Kurla, Mumbai, Maharashtra, India Venture Quest Full time

    JOB DESCRIPTION - Company Name - Eclerx Location - Airoli, Navi Mumbai Profile - Customer Service ( Voice Process) Process -(Altice Pay: ₹10,547.48 - ₹33,454.82 per month Schedule: - Rotational shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year...


  • Mumbai, Maharashtra, India Jade Stays Full time

    **Job Title: Customer Service Representative - Hospitality** **Location**: Mumbai / Remote **Job Type**: Full-Time **Experience Required**: 2 Year **About Us**: At Jade Stays, we are passionate about creating unforgettable hosting experiences for our customers across our properties in Mumbai. We run Airbnb properties across Mumbai and are looking for a...


  • Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Resolves product or service problems by investigating the customer's complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or adjustment, and following up to ensure resolution and customer satisfaction. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per...


  • Kurla, Mumbai, Maharashtra, India Cyitechsearch Interactive Solutions Private Limited Full time

    Requirements: Roles and Responsibilities To handle customer queries and complaints. To resolve their issue. Lead generation HSC/Graduate fresher. Inbound customer service experience preferred. Excellent English communication skills. Comfortable working in day rotational shifts. **Salary**: ₹15,000.00 - ₹25000.00 per month Schedule: - Day...


  • Mulund West, Mumbai, Maharashtra, India Enrolsy Full time

    **Customer Support Executive Job Description** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you...


  • Navi Mumbai, Maharashtra, India ARME Consulting Full time

    **Position: Customer Service Representative** **Job type: Full time/ Part time** **Requirements**: - Education: HSC and above - Qualification: Fresher & Experienced - Rotational shift **Job Description: - ** This role involves resolving customer queries through various channels including order calls. As a customer support representative, you will be...


  • Mumbai, Maharashtra, India GCS Consulting Services Full time

    **Position: Customer Service Representative** **Location: Mumbai, Maharashtra** **Requirements**: - Minimum 1 year BPO experience or any customer service experience. - Minimum Qualification HSC. - Excellent communication skills in English. - Strong problem-solving and customer service skills. - Ability to handle customer inquiries and complaints...


  • Mumbai, Maharashtra, India Stratton Hr Full time

    _**Hiring for International Customer Service Executive **_(No Sales No Targets) **HR Gunjan: 9082254594** **Job Role**: Customer Service Representative **Job Location**: Malad/ Andheri West **Salary: 20,000 to 40,000** ( depends upon last in hand and experience) - Freshers and Experience both are welcome **Job Types**:Full-time, UK/US Shift, Rotational,...


  • Mumbai, Maharashtra, India GCS Consulting Services Full time

    **Position: Customer Service Representative** **Location: Mumbai, Maharashtra** **Requirements**: - Minimum 1 year BPO experience or any customer service experience. - Minimum Qualification HSC. - Excellent communication skills in English. - Strong problem-solving and customer service skills. - Ability to handle customer inquiries and complaints...


  • Mumbai, Maharashtra, India Hirebloc Ventures Pvt Ltd Full time

    Customer Support Representative Need Min 1 year of experience into Customer Support Good communication needed Rotational shift (for Male) Day Shift (for Female) English + Hindi or English + Hindi + (Tamil / Telugu / Malayalam / Kannada/ Gujarati / Bengali) Salary - 25k to 30k in hand - depends on the last drawn. 1 Rotational week off Age - 24 years...


  • Mumbai, Maharashtra, India Viztar Business Solutions Full time

    Opening for Customer Service Representative Required - BFSI Experience, Insurance Experience ,Should have good knowledge of excel, Need Good Communication **Salary**: - up to 25k inhand Week off: - Sunday Location: - Turbhe Time: - 9:30am to 6:30pm **Salary**: ₹10,677.07 - ₹20,000.00 per month Schedule: - Day shift Supplemental pay types: -...


  • Mumbai, Maharashtra, India Hunt Mantra Full time

    **Location: Bhayander** Designation: Customer Service Representative **Salary: Upto 35k in hand** Shift Window: US Shift (Night) **5 Days Working** **2 Week Offs** Eligibility: Any Customer Service Experience **Excellent English Communications** **Virtual Interviews** **Contact: HR Toral - 7822837804** **Job Types**: Full-time, Permanent Pay:...


  • Nagpur, Maharashtra, India Nurture Itech Full time

    Urgently Required: Customer support Education: 12th,Any graduate Experience:0-2yrs Responibilities: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service...


  • Mumbai, Maharashtra, India International Flavors & Fragrances Full time

    Req ID: 494962 Are you passionate about customer relations? Would you love to work for a global organisation that is doing more good for people and planet? Joining science and creativity, we are an international collective of thinkers who partner with customers to bring scents, tastes, experiences, ingredients and solutions for products the world...


  • Mumbai, India Indent Logistics Solution Private Limited Full time

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...


  • Pune, Maharashtra, India WIDE SOFTECH LTD Full time

    A customer service Representative is the first person most customers communicate with when then have a problem.The customer service Representative must handle complaints provide appropriate solutions for customers and follow up to resolve any issues their customers experience **Salary**: ₹15,000.00 per month **Benefits**: - Health...


  • Mumbai, Maharashtra, India Par Marketing Pvt . Ltd. Full time

    Post : Customer Service Representative - Experience: 2 + years - Salary : 20, 000 - Job Location : Andheri (W) (Veera Desai Road) Roles & Responsibilities: - Provide accurate information about our debt management services. - Assist clients in understanding the debt management process and available options. - Work with clients to gather necessary...


  • Mumbai, Maharashtra, India Vibrantzz Management Services Full time

    Job Title: Customer Service Representative Location: Malad, Andheri, Powai, Thane, and Airoli. **Job Type**: Full-Time. **Salary**: Up to 34,000 INR per month. US, UK and Australian based process. We are seeking a friendly, enthusiastic, and customer-focuded individual to join our team as a Customer Service Representative. In this role, you will be the...