Customer Care Representative

Customer care executives analyze customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary. They also analyze the communication cycle between their staff and customers using client relationship management software. **Job Type**: Fresher Schedule: - Monday to Friday **Education**: - Higher...

Customer care executives analyze customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary. They also analyze the communication cycle between their staff and customers using client relationship management software. **Job Types**: Full-time, Fresher Pay: ₹21,000.00 - ₹43,900.00 per...

Customer care executives analyze customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary. They also analyze the communication cycle between their staff and customers using client relationship management software. **Job Type**: Fresher Pay: ₹21,000.00 - ₹43,900.00 per month Schedule: - Day...

A customer care executive is a professional who interacts with customers to provide support regarding a company's services. They are the primary point of contact for customers reaching out with questions, issues and complaints. The core responsibility of a customer care executive is to ensure customer satisfaction and resolve any problems faced by...

Answering questions: Respond to customer inquiries about products and services Resolving complaints: Help customers resolve issues and complaints in a timely and effective manner Processing orders: Handle orders, cancellations, and returns Providing support: Help customers with technical issues, product use, and troubleshooting Gathering feedback: Collect...

**Manage** large amounts of incoming calls. - **Address** customers’ questions about products and services. - **Process** payments or returns. - **Generate** sales leads that develop into new customers. - **Identify** and assess customers’ needs to achieve satisfaction. - **Build** sustainable relationships and trust with customer accounts through open...

**Resolve Issues**: Provide solutions to customer problems, ensuring their satisfaction. - **Process Orders**: Assist with order placements, cancellations, refunds, and exchanges. - **Maintain Records**: Keep detailed records of customer interactions, transactions, and feedback. - **Generate Leads**: Identify potential sales opportunities and pass them on to...

Greet customers, answer questions, and resolve complaints Sales: Sell products and services, and explain their benefits Orders: Take orders, process payments, and handle returns and exchanges Accounts: Make changes to customer accounts and address billing concerns **Job Types**: Full-time, Permanent Pay: ₹19,000.00 - ₹24,000.00 per month Schedule: -...

Providing complete information about the product to the customer. Solving all product or service related issues of the customers. Preparing the Customer Service Guidelines. Training customer care staff on customer service protocol. Strategic thinking. Must possess excellent communication skills. **Job Types**: Full-time, Permanent, Fresher Pay:...

Customer service representatives (CSR) duties and responsibilities: Customer service representatives are often a client’s primary point of contact with a company. The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing...

We are a leading company in service sector we trust in building relationships with our customers which represents our value for them. **Job Types**: Full-time, Part-time Pay: ₹15,300.00 - ₹27,800.00 per month Expected hours: 8 per week **Benefits**: - Provident Fund Schedule: - Day shift - Monday to Friday - Weekend availability Supplemental...

**Customer Support Executive Job Description** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you...

**Position Overview**: The Customer Care Representative is the first point of contact for our customers and is responsible for ensuring an exceptional customer experience. This role involves addressing customer inquiries, resolving issues, and providing detailed product information to enhance customer satisfaction and loyalty. **Key Responsibilities**: -...

Customer Care Representative- Full Time - **.** Immediate Notice period acceptable - **.** 50 vacancies1.9 to 4.6 LPA 0 to 0 Years Powai, Mumbai - Job Description- Must to have skills**Desired Skills: -** - Self-Discipline - Learning and decision-making - Patience and action oriented **CRITICAL SKILLS REQUIRED** - Fluent, neutral accent English language...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the...

WUElev8 Innovation Services Private Limited Where U Elevate drives technology innovation with future ready tech talentWhere U Elevate is working on fulfilling the vision of making India an 'Innovation Hub' of the world, by enabling organizations drive their technology innovation with the future-ready tech talent. Where U Elevate does this by providing...

Customer care executives provide a positive customer experience by responding quickly and professionally to customer inquiries. They may also help customers choose products, manage orders, and process payments and returns. - Customer care executives are responsible for building a positive company image and ensuring customer satisfaction. They may conduct...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the...

**Customer Interaction**: Handle customer inquiries and provide information about products and services. - **Issue Resolution**: Resolve customer complaints in a timely and efficient manner. - **Feedback Collection**: Gather customer feedback to improve service quality and customer satisfaction. - **Documentation**: Maintain accurate records of customer...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the...